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August 2025 by Patricia Garner
I love this location. I purchased a patio door and used a contractor from the list in the store . Worst mistake ever. The person they suggested, Jon/John, the guy who sold me the door, claimed that Jon/John is the top guy to install windows and patio doors. Well, it was delivered to me with the screen door bent. The door was 700.00 and I was charged 1,000 to install. Rain was literally pouring in around the frame, I have moisture in my kitchen, sooo bad, I called him evertime it rained. He and the person helping him came out 3 times. The door wasn't installed properly. The guy drinks and would cuss me out when I called but would forget the next day. So I pretty much paid 1,800 for moisture and mold. I stopped calling the guy. And have to figure out how to move forward. I guess a law suit. Its a shame that I am stuck with this problem.. What ever you do, don't hire Jon. I have no screen door, mold and moisture when it rains. Other than that, I still love this location.
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July 2025 by Content Shared
I spent nearly $5,000 on quartz countertops at Menards and regret the entire experience. We initially hesitated to buy from them due to their limitations on sheet sizes—we specifically didn’t want a seam. The sales associate reassured us we wouldn’t notice it. That was completely false.
When the countertops arrived, one piece had the pattern running north-south, while the other was east-west. The mismatch was glaring. When we voiced our concerns, the sales rep literally hid in another aisle, peeking around as we spoke with a general manager. Completely unprofessional. I also felt the leadership does not have skills to handle issues at all their approach everything is the customers fault.
It took an additional two weeks to receive a replacement piece with the correct pattern, but the issue didn’t stop there. Because they didn’t use the same saw or cutting process, the seam turned out terrible—it catches dirt and is visually obvious (see attached photo). It looks nothing like a high-end installation.
Working with management was frustrating. They treated us as if they could do no wrong, but if you, the customer, make a mistake—it’s on you. Menards third-party vendor, has a 1.6 rating on Google (also pictured), which says a lot.
In hindsight, I should have gone with a company that offered a true one-piece solution, better service, stood behind their product and better pricing. I also regret not disputing this charge with my credit card company.
Save yourself the stress—go elsewhere.
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July 2025 by S M
Recently my opinion has changed on menards. The point of drive up/pick up is to make life easier for us that have a busy schedule. If I wanted to walk through the entire store to pick up my purchase, and then stand in line to have the receipt verified, I might as well just shop myself. Why get rid of allowing us to drive to the back and pick it up? Worst decision.
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June 2025 by James Turner
The employee's were very helpful and informative. Thank you!
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June 2025 by Ashley Burns
Prices are great here compared to other big name hardware stores. The employees do their best to help you with questions and are very kind.
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June 2025 by Beth Hartford
Used the website to find exactly what I needed, quick in and out, and a rebate too!
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June 2025 by Jim Booras
Ha!
My master carpenter friend says he wishes he had a whole Menards all to himself.
It's his favorite store in the world.
I think it beats Home Depot or Lowe's.
Selections are best.
Menards is bodacious and awesome!
But my favorite paint brand is Benjamin Moore, so I go elsewhere for that.
I just wish the rebate thing would go away, and they just priced stuff the best they could.
I miss/forget rebate credits. It's a little tedious.
Just give us your best price, Menards!
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May 2025 by fortal Forme
Great service
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May 2025 by Judy Buldak
Good variety. Good customer service.
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May 2025 by Doug Randolph
If you need anything in plumbing go see Shawn F. at this Menards, he was a huge help finding gas fittings. It's great to see knowledgeable staff!
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May 2025 by Karla Anthony
Their prices are already unbeatable AND you get the mail in rebate for all items bought on top of that......outstanding!!!
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May 2025 by Blu Sky Iris
Always greeted, always pleasant and friendly employees. They treat you as a human
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May 2025 by Jon
Jayden in the painting department helped the family and I a ton! He was very knowledgable, patient and kind.
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April 2025 by Kelly Towers
Always find what I need at great prices
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April 2025 by Alan Darrell
Took 35 minutes to get 2 gallons of house paint while 2 employees stood around. Also needed assistance in plumbing, an spoke to a woman, she said one minute then stood at a desk while we waited and had to ask another employee. NONE of the store employees have any enthusiasm to do there job. Much better service at Lowes.
