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August 2023 by Daniel Lind
Went to this club while out of town to pick up a few things. Was surprised with how friendly the employees were and how clean the store was kept! The parking lot is massive and had plenty of cart returns and empty spots throughout. The store seemed stocked well with product and prices were competitive with surrounding stores. We will be back when we visit again!
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June 2023 by Ashley Maravilla
Sams Club in Kenosha is hands down the most amazing store anyone could shop at. My children absolutely love how friendly the employees are as do I especially since my kids ask a billion questions on products they have no interest in buying but the employees answer every question with a smile on there face. Then with my OCD checking out process and shopping it’s a perfect place to do all my shopping. The store is always always clean, well stocked, and again the employees and management are amazing.
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May 2021 by Kandace Marie Moutrey
Horrible store and terrible management
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February 2021 by Chris N Steve Schneider
Great place to shop, spacious aisles and every department has a wonderful selection of items for everyone
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February 2021 by Lisa Marie LaChapelle
I Love this Sam's Club. Clean and nice always
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January 2021 by Llanos Nata
I'm changing the grade I gave to this store in the past from 5 to 1 because I felt disappointed today, after discover that the store I thought was taking best care of its clients with the face mask use, social distancing and even disinfecting common superfices, it's not doing it any more. The store allows clients to be on the store without mask and buy stuff. No consequences, nobody tells nothing. Are you aware that allows people be without mask could affect other clients hea
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December 2020 by Gary E.
Staff will not let you in without a membership card but sadly - you can come on in and shop for hours without a mask, no questions asked. This is patently irresponsible.
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April 2020 by Jill Andrews
Use the scan and go App, it’s faster, and you’ll have a running total of how much your spending, the only line will be the one on your way out the door when they scan the QR code, and you are done, I like to scan as I put it in the cart, that way when I reach my budget I know to finish and pay.
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March 2020 by Saul Bautista
todo en la tienda hay buen precio en muchas cosas.
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July 2019 by Pam Starke Johnson
$2.59 gas .69 cheaper than in Lake County-thankful to live 7 miles from border
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December 2018 by Samuel Z.
Worst Christmas shopping experience EVER! The electronics department is a complete joke with no intelligence to be found. I went around looking for help to find a specific kind of T.v. but everyone seemed as if they could care less and just carried on looking bored and uninterested. There was one silver lining, eventually someone (I think his name was Noah) did come over and helped me out by answering all of my questions and helping me with what I needed. Other than that this visit was a complete joke. Only recommend going when he's working.
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December 2018 by Matthew Ginn
Horrible service at the auto center today. They have a huge sale but only 1 person working the register. I left after 30 minutes in line without moving. I talked to a couple who was there over an hour and still hadn't been serviced. Complete joke! If they're running a sale, on a Saturday during Christmas season, they should have it staffed enough to handle the customers.
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December 2018 by Charles W.
This is a review of the "Sam's Plus Membership Program". One word - LIARS! Maybe I am being harsh, but I can't get the same answer for a question from anyone. First I despise paying for a reward program and only purchased it because I bought a play fort for my grandson and the rewards were a wash for the cost of the Membership. I bought the play fort and Membership at the Menomonee Falls, WI store and asked the service desk when the rewards would be available. I was told immediately upon completion of the sale. Several days later I tried to redeem my rewards at the Kenosha, WI store and was told that they were not available until December 2018. I immediately went to the service Center and spoke to the person who actually trained the store personnel on this program and she promised that if I didn't like it come December, she would refund both the accrued rewards and the Membership cost. Well it is December 1, 2018 and my Sam's account states that I have $80.00 available in December 2018. We went to the Franklin, WI store and attempted to redeem the rewards on a $327.00 sale. I should have known, I couldn't redeem them. Back to the service Center. First person says, "Yep, the money is there, I don't know why it isn't working." The person next to her says " Most of them become available on December 2nd." The manager Colton arrives on the scene and now I am informed that the rewards will be available 60 days prior to the expiration of my Sam's Club Membership. Holy Confusion Batman! I explained all the confusion we have experienced and asked him to make it right but Colton accepted the loss of a sale and a Customer instead. Next stop, Kenosha, WI where they refused to stand behind their promise. I cancelled both Memberships, the Sam's Club and the Sam's Plus Membership Program and just took my refund for those. I am tired of being lied to.
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November 2018 by Belinda C.
I am very disappointed in the Sams Club in Kenosha Wisconsin. I was there on October 29th picking up a few items. I checked out and handed the cashier a $100 the cashier was supposed to return $44 and some change however, she returned the receipt, my members plus card, and $4 and some change. Normally, I count my money before I leave however, this time I didn't and the cashier took me for $40. I have been trying to get this matter resolved through Sams Club the Manager claimed that she viewed the video and also the cashiers drawer did not have an overpayment. That statement simply is not true that money was stolen from me because I got distracted reaching for a box to store my items. Funny how I had the $4 and some change and the two twenties were missing. I plead with everyone count your money before exiting this store and don't trust that a smiling cashier won't steal your money. By the way, I went straight home so there's no chance the money was lost or spent. It is the holiday season be careful. I'm not letting this go with Sams club I contacted corporate still no response. They will hear from me again.
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October 2018 by Cari Roberson
Not worth the membership. Every time I go they mess up or the food they're selling is expired. Last time I went to buy a laptop, paid for it and when they went to get it they discovered they didn't have in stock. Huge waste of time.