-
February 2024 by Daisy
The young man, Obrien was extremely helpful even though I didn’t ask cause I thought I knew best.But he did in a gentle and general manner, and was VERY helpful and educational on the products.I would definitely recommend people to Obrien at tht specific Sherwin. I’ve been there before and didn’t get help like tht. He was very intuitive & excellent customer service too. Tht kid needs a raise or managerial position.
-
December 2023 by Adam A.
Excellent service and always helpful with the paint selection.
-
July 2023 by Bill Kappers
I was very pleased with this customer service Jonathan did a great job the paint is awesome highly recommend the store.I very rare give 5 stars.
-
July 2023 by Chuck W
Helped me pick the paint I needed to complete the job!
-
May 2023 by sabine rashid
Whenever I have needed to order paint or wallpaper I have got it from the Sherwin Williams store. The service is excellent, friendly and timely. High Quality products too. Would highly recommend this company.
-
April 2023 by Tina Wright
The customer service rep was very friendly, professional and helpful in providing me with the color and product I needed for my project. I was a little surprised with the cost of the product but, they specialize in paint products, o I should've expected it.
-
April 2023 by Luis Luna
Best place for quality paint in Racine!Knowledgeable staff. Everything you need for a professional job. Highly recommended!
-
February 2023 by Melissa Kramer
Visited this store today completely clueless on what I needed to fix the cracks in my wall. Store associate Kestra blew me away with her exceptional customer service and knowledge. I would recommend this store to absolutely everyone for their paint based needs. Thanks store associate Kestra!
-
February 2023 by Gregory Holmes
Unbelievable choices and super helpful staff.
-
November 2022 by Dawn Ferry
I can't say enough nice things about the staff here. I had a composite deck board I needed matched in an oil stain for a cedar portico. They went above & beyond to get it done and get it done fast. I had it the next day. Everyone else was telling me 1-2 weeks! Thanks to all. You're the best!
-
October 2022 by LindsayJames A
Been here number of times getting the paint that we need. This brand of paint is supposedly better than others, and we have chosen to use it in many applications.The staff can vary in terms of friendliness but overall get the job done when you need it.
-
October 2022 by Yun T.
Because Antioch store didn't have Emerald in stock, 2nd can of Urban Bronze was purchased from this Pleasant Prairie WI store. First, clerk never even verified the color. Second she never even mixed color properly as I noticed pool of white paint and heavy green paint still floating on top. MOST importantly WRONG colorant formula! 7048 Urban Bronze should have white, black, maroon and deep gold, and NOT black, new green and maroon. After 12 hours of painting the banister railings, just to find out what I have is definitely NOT deep rich dark brown expresso color but greenish grey is outrageous. Not only she wasted my 12 hours and labor, she will have me waste another whole weekend sending all this crap off the banisters and rails. Sherwin-Williams cannot even mix the color correctly for the price they charge for paint. If you have too much time on hand and need to waste your time and efforts , Sherwin-Williams in Pleasant Prairie is for you. Edited for update: So today 10/2/22, my husband returned to the Sherwin-Williams paint store in Pleasant Prairie WI with both cans of paint. After waiting almost 45 minutes, now he was told they do not have the same Emerald semi-gloss base coat. When I called the store, clerk "explained" depends on the base color, colorant formula is different, so the result may vary depends on the base paint. In other words, regardless of the paint chip, finished color is a crapshoot. When I questioned this, she then said "Your husband didn't like the color (1st can of Urban Bronze)" so she "changed" for him (2nd can of paint) Running out of excuses resulting in now unintelligible lies. She rudely said store made reimbursement for paint then hung up the phone. For all I care they can keep every cent of it. But her sinking in 12hr painting (in addition to stripping wrong color) banister rails and carved posts would be a fair reimbursement.
-
August 2022 by Michael Jacob
Great customer service ..very helpful
-
August 2022 by Roseann Davis
Great place for paint remember you get what you pay for
-
March 2022 by Joy A Ortolano Sundstrom
Fate and the ginger haired lady were extremely helpful. it was a pleasure to deal with them
