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November 2023 by Catherine Ziccarelli
The doctor and staff are wonderful, especially Yannah. She was very kind and helpful! I highly recommend.
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November 2023 by Susan Sheard
Thank you so much Crystal for getting the correct glasses my dad needed. We appreciated your kind and friendly service. A Fr ft Fyi dt Dre Dec
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September 2023 by Paula Lindsley
We love our doctor! All of the staff was really helpful. Great experience
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September 2023 by Becca Dugan
I would not recommend this location or this business to anyone. I made my appointment, and I received multiple phone calls and emails regarding my visit that I felt harassed and uncomfortable. When I went in for my appointment at noon, I was told it was cancelled and that they tried to contact me. I didn't get any phone calls or any other type of notification. I was forced to return later in the afternoon and had to cancel another appointment. When I was finished with the doctor, I was ignored and felt like I was an intruder when I was trying to pay for my visit. I will not be going here ever again if this is how they treat people.
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August 2023 by Heather Jennings
I spent over 2 hours for a digital eye exam. The customer leaving when i came in was upset for the same reason, she was there for over 3 hours. None of the technicians knew how to operate or send the exams that were done to the physician so i repeated the same exam multiple times. Would of waited and went to the other location. They had no sense of urgency or concern for the time I spent there. I've been a customer with shopko optical for many years and I will not be going back to this location.
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July 2023 by Fay Lang
Everyone was very helpful when I went in. Dr. Romanak explained why my prescription has changed so much.
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July 2023 by Erica Riesselmann
Dr. Dorman explained everything well and was very thorough. Katrina was so helpful and friendly. This was my first time at the store and I will definitely continue to go there for my eye care.
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July 2023 by Arnold Niendorf
Drea is the best! I have trouble getting glasses that fit properly and typically don’t have much of a choice in selection. After I called and she informed me of their vast selection I had to see for myself(as I did not want to settle like I did at my last optician). I literally had too much to choose from and unfortunately was so excited did not jot down everyone in the office’s name as the teamwork there is phenomenal as well as getting a great exam from the doctor(goes into incredible depth to make sure your script is 100%). I don’t think I’ve ever been this excited to get my new glasses in! Thank you Drea and the entire crew!
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June 2023 by Richard Jackl
Originally gave 3 stars due to poor frame selection. Now after receiving new glasses I give them 1 star. Glasses fit poorly. Getting sores on the bidge of my nose. Glasses fit poorly lean to the left with no way to do any adjustments. I had to bring in an old frame and get new lenses put it. Cost me $400 more. I will never go back.
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June 2023 by Barb Dumke
My husband and I just had our eye exams and picked out new glasses at the Shopko Optical in Kenosha on Hwy 50 just west of Green Bay Road. We felt we had a very good exam with Dr. Dorman and Chrystal along with staff was extremely helpful picking out new frames and checking in. Very friendly place and good service. Thanks.
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May 2023 by Robyn Coultrip
From the very first phone call, to the end of my initial visit, Katrina was amazing. Very friendly and welcoming. Treated you like a friend. My eye exam was one of the best I have ever had. Dr. Dorman was so nice and explained everything very well. Definitely recommend!
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May 2023 by Laura Rogers
They were super nice and spent time checking which of my 2 insurances would be better for what so I could get the best price possible.I got reading glasses and driving glasses, yes sad..I'm getting old, but they are both super cute!Katrina & Rebecca were awesome!
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April 2023 by Mel Rupp
I was able to book online, was seen promptly for my appointment, and the wonderful staff is very kind, patient, friendly, helpful and knowledgeable. Nice selection of frames and lenses, too. Dr. Dorman was thorough, very patient, and helped me feel relaxed and comfortable. Veronica, Katrina and Drea were very generous with their time and attention, which is greatly appreciated.
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February 2023 by Don Bianchi
Drea checked me in and was pleasant and efficient. Dr. Kristin Dorman was incredibly thorough, spent all the time I needed asking answering questions. Katrina was bubbly and helpful. They made a great team and I'm sure to return.
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January 2023 by Ben Reacts
Fast, helpful and nice
