Shopko Optical in Kenosha, WI, is dedicated to providing excellent eye care while prioritizing patient wellbeing. Located at 3621 Market Lane, the staff is known for their friendly and professional demeanor, making every visit a positive experience. Customers praise the attentive service, highlighting individuals like Eric and Kia, who go above and beyond to ensure satisfaction. Eric efficiently adjusted and cleaned glasses, while Kia's informative and personable approach made patients feel comfortable. The team, including Dr. Kriege, is recognized for their clear communication and thorough explanations, addressing all questions and concerns. Barb displayed exceptional professionalism by handling a misunderstanding regarding an order with understanding and care, ensuring a seamless resolution for a concerned parent. Patients appreciate the accommodating nature of the staff, especially during emergencies, with Dr. Kriege offering support and kindness during stressful situations. The reasonable pricing further enhances the overall experience. Despite the occasional difficulty in finding specific styles, such as red glasses, the consistent positive feedback and busy atmosphere reflect the trust and satisfaction that patients have in Shopko Optical. Overall, this business stands out for its commitment to personalized, comprehensive eye care.
Always an excellent experience with an exceptional staff.
June 2025
Was an amazing experience Kia was very informative and professional and made the experience very comfortable and had a great personality when it came to handling customers
January 2025
The staff is always very friendly. Dr. Kriege is very personable.
