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December 2023 by Mike McCole
Had an issue with my truck, I called my agent Mariel and she got me back on the road ASAP. She answered all my questions and as always impeccable service!
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November 2023 by Ben Herda
We've been with State Farm for over 5 years, working with Mariel Dowell from the beginning, she's been very knowledgeable and helped us through a very large claim, nothing but good things to say!!
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July 2023 by Jowaan Jones
Moved to Wisconsin recently from Illinois and needed to move our State Farm auto and renters policy. After multiple calls to our agent in IL and no response, decided to just call a Kenosha agent to see if they could help. Mary answered my call and got right on switching our policy. She understood my concerns that our payment in IL was due in a few days and made sure that we would be covered. She was so nice and great to work with. Obviously moving from IL to WI saved us a ton of money, but Mary was also able to add the rental reimbursement to our policy for no extra, which we didn't have in IL because we were told it would cost us a lot more. I'm very glad this was the State Farm I chose to call, and feel reassured that if anything does happen we have great agents backing us up! Thanks again for making it a smooth process Mary!
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June 2023 by Jeremy and Amy Eiden
Great agent and office to work with. Recently our son was in an accident and the entire State Farm team was great to work with in getting through the claims process with minimum fuss. Special thanks to Mary in the Kenosha office for helping us get through this trying moment.
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April 2023 by Becky
Mary is awesome. Helpful, friendly, quick to respond. If she can't answer questions she gets answers and calls you back. She deserves more than 5 stars. An A+ and a raise
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April 2023 by Carl Johnson
Catlin was prompt in responding to my phone since phone lines were busy when I phoned. She listened, had the answers to all my questions & concerns, polite and had a pleasant voice. I would recommend State Farm after speaking to Catlin,
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January 2023 by Alexander Tiahnybok
Professional and courteous interaction. Steve Paddock really cares and is the epitome of ‘like a good neighbor’.Highly recommended and State Farm has been there for me everytime in my 40+ years of being a customer.May not be the cheapest option but actual value makes up for that!
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November 2022 by Gisell G
Kaitlyn was helpful getting us auto and renters insurance. It was a pleasure working with her. She was knowledgeable, and answered all of our questions and concerns in a timely manner.
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August 2022 by anthony aswe
Steve and his staff have been exceptional during what has been a very challenging experience upon opening an auto claim. Thanks to their commitment and perseverance, we have resolved an issue that I didn’t think there was any way out of. I cannot overstate how great their service has been. Do not hesitate to get an estimate and make this your local agency of choice!
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August 2022 by Sharron Hyatt
Wonderful people to work with. I went in with a mess of Insurance Policies! Mary was so wonderful and patient, she helped me get all my policies under one Insurance company and saved me a TON of money! Thank you Mary! I greatly appreciate all you did!
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August 2022 by anthony dancelesson
Steve and his staff have been exceptional during what has been a very challenging experience upon opening an auto claim. Thanks to their commitment and perseverance, we have resolved an issue that I didn’t think there was any way out of. I cannot overstate how great their service has been. Do not hesitate to get an estimate and make this your local agency of choice!
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July 2022 by Salvador Salcedo
Customer service is awesome...I have had a great chance of being a customer there and being able to work with Mary she is awesome by the way , she works to her fullest to help and correct in situations that need to be resolved correctly.Highly recommend State Farm
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May 2022 by Benjamin Puffer
Steve Paddock, our local State Farm agent, helped us navigate a claim that did not start out in our favor. He was a reliable ally between us and the various departments at State Farm. With his advice and management of the situation we were able to settle the claim in a way in which everyone walked away satisfied.
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April 2022 by Rhonda O'Connor
After our sump pump malfunctioned and flooded part of our basement in February 2022, I immediately contacted Steve Paddock and informed him I needed to file a claim. Steve is much more than “just” a State Farm agent. He is a very compassionate person who values his clients as individuals and cares about what happens to them and their homes and vehicles - BUT mainly what happens to them! ?It took just 2 weeks to have our basement restored and it looks even more beautiful than it did before it flooded.I HIGHLY recommend Steve Paddock and his State Farm agency to anyone looking for insurance from a caring and trustworthy agent/agency!!
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March 2022 by Delilah Sleider
I’ve come in only three or so times but every time I do come in they are always very polite and they make sure that all of your questions are answered. Mary is delightful she had helped me my last time there by saving me almost $100 on my insurance, absolutely the sweetest staff there, never stressing about going there for help!
