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“I switched from AT&T to Verizon because my service with AT&T was terrible and expensive. Constant dropped calls and barely any service anywhere with AT&T. The sales rep, Jalen, was so kind and informative! He made the process so easy to switch over. Even helped me pick out a case to go with it and looked for the best deals for me. Showed me what I would be paying monthly upfront so there were no hidden fees. I really appreciate the transparency! I love my new phone and service! I highly recommend asking for Jalen when you come here to receive the best service possible!!”
“For some reason, it was a difficult process to change over our phones from a different mobile company.
But Sean was very patient as he processed all the "paperwork" & worked his technological magic
of transferring companies and getting our 2 new phones all set up & ready to go. Thanks, Sean!”
“I was having issues with my phone dropping service and the guys at the shop to properly diagnose my internal antenna issue and got me a replacement phone within 2 days. ?”
“I went in because my phone had no mobile data. They tried everything to make it work, but in the end, it wouldn't (it was because it was an s10, they dont carry over from us cellular to spectrum). So they told me my only option was to get a new phone. They were very helpful and very nice to work with.”
Internet Service Providers
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“We remain loyal U.S. Cellular customers for a few reasons...and one is definitely because of the outstanding customer service we've received from "Steve" at this store. In an ever-changing technology driven world, the two senior citizens living in this house struggle to keep up. So, whether it's a quick question about an existing cell phone's function, or the significant changeover to a completely new phone, Steve's unbelievable patience (and knowledge) is always appreciated! He is a great representative for your business.”