9AM - 2PM
1020 E Washington St, West Bend
Veterinarians
“Heart & Soul gives their heart and soul to the care of their patients. The reception and tech staff are exceptionally trained to handle most anything. My dog received lazer treatments for months and the techs made sure Sadie was greeted and made comfortable. These treatments were the successful in treating her arthritis and now she is a bouncy running girl. Because my Max required anal drainage monthly, we are there on a regular basis. Treatments are always on time, thoroughly explained and pleasant. Thanks to them, my dogs are willing to go to the vet. We are very grateful for this wonderful clinic.”
“I can't say enough about Parkdale and its staff right now. Yesterday we made the excruciating decision to have our much-loved cat put to sleep after a brief but earnest fight against her cancer. From the appointments leading up to her diagnosis to the dreaded one when we brought her in for the final time, the staff was both compassionate and professional and made us feel like we were not going through our pain alone. For the actual euthanasia appointment, I was surprised and grateful to be escorted to a comfortable, private room well to the side of the lobby rather than an exam room. I'd been prepared to have to try to comfort our pet in her last moments on an exam table and then sob my way back through the lobby afterwards. Our longtime vet, Dr. Lisa Chapman, was not in, but the vet on call that day (I wish I could remember her name, but she's amazing) was just as caring and so helpful in talking us through how the procedure would be done and making sure that we were comfortable with each step along the way, as well as showing genuine concern for the comfort of our cat through the procedure. Everything was done at our own pace, allowing us to be fully ready to finally say goodbye.
From the moment we walked in the door to the time we left, the staff was so kind but also professional, and it made one of the worst days of our lives just a little easier. I can't thank them enough.”
“My dog was very ill and my current vet was out of office for the week. The emergency vet in Appleton told me I couldn’t come until after 4pm and I would still probably have to wait hours to be seen. Wright Veterinary Services was able to squeeze me in same day for an urgent care visit. Staff was very friendly and knowledgeable and got me the answers I needed. Would recommend this vet to anyone who was looking for quality care for their pet.”
“nicest close to home vet clinic with the very nice and attentive staff and very friendly doctor make taking care of my beloved pets so carefree and easily manaagble”
“Jill is AMAZING! She’s knowledgable, to the point and values your time! I’ve been a client @ Decorah for over 16 years and have built trust and honesty with the staff. They always find time to “squeeze” me in when my dogs have gotten into trouble. Staying late, running tests, follow-up phone calls… I couldn’t ask for a better person than Jill!”
“Very friendly, explain everything really well, always willing to answer questions, very compassionate and understanding. Always quick to get my dog in when we are having an emergency, usually have very flexible options for getting her checked out.”