Carquest Auto Parts - Bobs Auto Parts is a locally owned and operated business that has been serving the community for years. It provides a quality, local parts experience backed by a large distribution network. The business is known for its above and beyond customer service, with staff described as respectful, professional, and awesome. They are commended for their reliability and for ensuring vehicles are fixed safely. Customers report that the business goes above and beyond, offering services like providing estimates, working with payment plans, and even dropping customers off or picking them up. They are noted for getting customers in immediately, explaining problems thoroughly, and fixing issues quickly, even staying past closing time to help. Reviews highlight very reasonable prices for repairs and a personal, family-owned atmosphere that makes customers feel valued. The company is highly recommended for both parts and mechanical work.
They have serviced my vehicle a few times. The customer service has always been above and beyond. Calling with estimates if things change, having it done at any requested time, dropping me off at home or dropping of my vehicle when done. Thank you for the wonderful service!
September 2024
Quality parts that are often cheaper than the big parts store. Great customer service
August 2024
Had Harley issues, went over and above to help us out. Didn't even want to charge for their time. Super friendly!