Premier Financial Credit Union (PFCU) is a full-service community credit union located in the scenic farmlands of east central Wisconsin, with offices in New Holstein, Kiel, and Chilton. Serving anyone who lives or works in the surrounding counties, PFCU prides itself on excellent customer service and a strong team dynamic. Members appreciate the compassionate assistance provided by the staff, especially during stressful situations. For example, the Kiel team went above and beyond to help a member secure necessary documentation quickly, showcasing their commitment to customer care. PFCU is known for its low or no fees on most accounts and offers a range of financial services, including loans and savings accounts. With over 20 years of experience, long-time members highlight the professionalism and friendliness of the staff, who are always ready to answer questions and provide thorough explanations. The credit union's convenient locations and efficient service make it an appealing choice for community banking. Overall, PFCU is recommended as a reliable financial hub for anyone seeking personalized support and a welcoming atmosphere.
Recently moved to area and this place was recommended to us as we have been frustrated with our other bank being sold over and over. Alexa was excellent getting us rolling, helping through a few IT uses (user error). Very happy so far!
February 2024
Good local credit union, usually not that busy, scheduling appointments for setting up accounts and getting various cards set up is required.
March 2019
PFCU is a great place to bank. Low or no fees for most accounts. We took out a how equity loan last year and had no closing costs. Nice, friendly people to deal with also. I like the three locations. Very Convenient.
