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December 2024 by Michael Perkins
completed task & replied back to me it was completed within minutes. Very much appreciated
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November 2024 by chase gilbertson
I recently did business with ko storage in Knapp WI. I was 6 hours away from where I was coming from. Not sure what I was going to be dealing with. Big shout out to the storage manager HOWARD. He took care of me as if I'd known him for years. Customer service 5 stars. Without Howrd's help it would have been a nightmare but thankfully for me KO storage was a great experience. Thank you!!
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May 2024 by Jesse Larrabee
I’ve dealt with the new manager that runs this one and hands down the best guy ! Helpful, he made it work to whatever I needed! Thanks man!
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December 2023 by Kristin Johnson
Worst place to ever rent from, if you can find some where else to keep your items do it! They raise the rent all the time like four times a year very over charged and lie to their customers. Do not rent from them!
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December 2023 by Tiffany York-Kruchten
Not harassed. Very quiet and peaceful
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December 2023 by Brooklyn Denney
My family and I are moving from Illinois to Wisconsin. I’m not familiar with the areas and picked K O Knapp location for its raving reviews. After driving 6hrs to get to Wisconsin with a trailer full of stuff we arrived at our freshly rented storage unit. Which was absolutely trashed with other peoples things. Including mice traps and poison. When my husband attempted to call the office during their posted hours we were also not able to reach anyone. Now after driving 6hrs we are unable to empty our uhaul after being out over $100 in start up/new lock fees. And are also unaware of if or when we will even be able to obtain a clean storage unit due to no answer from the “office”.
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October 2023 by Linda Bernhardt
Had a guy name Sam, while giving my D.L. # -- he wouldn't let me continue w/ numbers and spelled my email wrong, he was way to much in a hurry, needs to wait until person is done, before saying anything...Had storage units from other places, feel this took to long.
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September 2023 by Judy Thibodeaux
I am very pleased with your storage facility. The unit I have is in the open where I can easily access it and bring my car right to it without blocking any other units. My unit also has a side door. Thanks so much for all your help in getting this unit for me.
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August 2023 by Zac Julga
I have a unit here and it's pretty quiet for the most part. Never had an issue with management either. I do know they are strict on payments but it's understandable. Not a lot of storage available around here for the price it's 100% worth every penny
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June 2023 by Heaven Leigh Beaman
Update- still been a customer longer than they have owned this facility and finally got some quality help. Kenya & Maibel deserve raises, they are key assets to KO Storage AND the ONLY reason I am still a customer! They showed me kindness and compassion to which some of their coworkers should take note!
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June 2023 by Sam Squared
I have a storage here and it's wonderful. They send a reminder to let you know ahead of time to pay your next month and they are always so helpful. I've been there for 2 years almost 3. The only thing that sucks is that in the winter time you get plowed in, so bring a shovel. But other than that the location is great here in knapp and the accessibility to get in and out is so good.
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June 2023 by Rhonda Danielson
I want to give a huge thank you to Barry at KO storage. He has been so kind, and helpful during a long stressful situation at KO storage. My issue has been happening since November of 2022. He has taken the time to assist me in getting the situation fixed once and for all. Barry you have restored my faith in this company. Thank you for that. The amount of stress that you have relieved for me is priceless... Thank you so much for going above and beyond for me...
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June 2023 by Julianne McGowan
I only rented for 4 months. The sign up process was easy, the staff, especially Jason, who helped with move out, were nice and helpful. I will use them again if I need future storage.
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June 2023 by Ryan S.
It is just like any storage unit except this one raised the rates $40 per month in about a years time. They also make you carry insurance and make it a hassle to provide your own insurance documentation so they end up adding in a surcharge for insurance they provide which is a blatant money grab. There are much better options in the area.
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May 2023 by Mitch Carufel
I was happy with KO till winter came. I've been stuck out there on the built up ice. Has costed me $140 to get out. The worse was about 6-8" of ice built up on my door. Took me two days to chip the ice away to get into my unit.I've attempted to call and speak with the supervisors multiple times and I've yet been able to file a complaint.
