Best Buy in Kohler has received mixed reviews from customers. Some shoppers appreciate the helpfulness of the staff, noting a positive experience when an employee listened to their needs and efficiently guided them to the right printer. Another customer praised the manager for providing a free phone repair during a computer issue, highlighting the kind and supportive nature of the staff. However, concerns have been raised about the store’s phone service, with complaints about long wait times and language barriers when trying to get information. Additionally, there are worries regarding the store's stock levels, as items listed online may not always be available in-store. Overall, while there are challenges, many customers value the local presence of Best Buy and the dedicated service from its employees.
