Best Buy in Kohler has received mixed reviews from customers. Some shoppers appreciate the helpfulness of the staff, noting a positive experience when an employee listened to their needs and efficiently guided them to the right printer. Another customer praised the manager for providing a free phone repair during a computer issue, highlighting the kind and supportive nature of the staff. However, concerns have been raised about the store’s phone service, with complaints about long wait times and language barriers when trying to get information. Additionally, there are worries regarding the store's stock levels, as items listed online may not always be available in-store. Overall, while there are challenges, many customers value the local presence of Best Buy and the dedicated service from its employees.
I had computer issues. I made an appointment and they actually fixed it right there for me within 5 mins. I was amazed and relieved that I wouldn't have to buy a new computer. Geek Squad is worth the money.
April 2026
Geek squad was very helpful with a question i had and didn't charge me for it.
April 2026
Best place ever has everything I needed plus a lot more. Staff very friendly and helpful
