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February 2024 by Mahalia Sherrod
Landon was very helpful in rectifying our problem with a car we rented from a different store. Customer service is top tier and reliable cars are available to drive.
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January 2024 by Krista Hamilton
The friendly, efficient staff at the La Crosse Enterprise location were great to work with. They understood I was pressed for time and helped me get on the road quickly. I appreciated their courtesy and professionalism. Thank you!
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January 2024 by Brittany Parry
Phenomenal customer service! Wonderful experience with Enterprise as always.
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January 2024 by Arielle Thompson
I love the gm at enterprise she is so nice and caring and understanding the tall model one
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November 2023 by Robin Schmuckal
The enterprise people (downtown La Cross) (especially Kina) were very helpful. I had to make a couple of changes on my rental. They made the updates and followed up with me to make sure everything was correct and my rental experience was good. They were very polite and friendly.
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November 2023 by Michael J
Gave us the most ridiculous small Chevy Spark that had stained seats and felt like it was going to fall apart. Ridiculous fees for tolls even though we put into I-Pass our information.
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September 2023 by Barbara Reynolds
Had an awesome, well maintained car. The staff was super helpful with any question I had.
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September 2023 by Stephanie G
I booked a mini van for our families Florida vacation. My pick up time was noon. We arrived at 12:07 and the place was closed! You would think they would let you know that. I booked through a different company last minute. I will walk before i ever use Enterprise again!
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September 2023 by Michelle Weaver
The car and the service was wonderful. Nate Evan at the La Crosse branch was informative about the program to buy a used rental when we were ready.
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August 2023 by Brooke Bahr
I travel a lot for business. I choose enterprise specifically because of the customer service at the location in La Crosse. there are two employees that stand out: Karissa and Jared. They do a much better job than any of the other rental companies I’ve used (namely Hertz and National). Thank you enterprise for hiring such great associates.
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August 2023 by mike coady
Rented a van for a trip to Denver and back. Nate made sure that everything was satisfactory to us and it was. We've always rented with Enterprise and will continue to do so because of helpful people like Nate.
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July 2023 by Marcia Brendum
Great staff and super easy pick up/drop off!
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July 2023 by John Pyatt
We did the "you click, we pick" option and they put us in a fun car that got great mileage and worked awesome for us. They called to check if everything was going well after the first day, which it was, and knew me by name when I walked in to return the car days later. I felt bad picking up and dropping off at 5pm because they were extremely busy, but still got us taken care of in less that 15 minutes and gave us an excellent experience. We will definitely be doing this again soon.
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July 2023 by Jim P
The personnel in the store were great and helpful. The people who talk to on the phone on the other hand constantly lie it seems. First they said we would get an suv and it was for a 5pm on a Monday. When we get there they said the appointment eas for the next day at 5pm. I just got off the phone a couple hours before to set up the appointment. Then they of course didn't have the SUV, which seems to be the norm from talking to others. Not a big deal. Now today they left a voicemail saying the car was due back. They said it's ok to use the drop box for after hours and it wouldn't count as another day. Didn't sound right to me so I returned it during open hours and indeed the person at the store said we would have been charged another day had we used the drop box. Not impressed by this operation. Seems like the right hand doesn't know what the left is doing.
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June 2023 by Jesse Storandt
Despite a last minute curveball with the vehicle that we were supposed to rent for a long family road trip coming in damaged and undrivable the night before our reservation, the manager did everything she could to coordinate with other locations along our route to get us a vehicle. Everything ended up great as she found us a vehicle that was perfect for our trip. Thank you!
