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December 2023 by Google user
DISGUSTING. I thought there used to be an Annie’s in this mall but it’s been awhile since I’ve been. Pretzel bites were NOT cooked they were very pale not golden brown like a pretzel should be. 1/2 inch of butter in the bottom of my cup ?
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September 2023 by Totoro
Very terrible place that needs to leave the mall
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August 2023 by Casey Meyer
If i could leave zero stars, i would. The last 2 times i was there i was told by worker with all the tats that they arent making pretzels...then he gave us attitude when we asked for cheese dipping sauce. Both times, same worker. Never again.
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July 2023 by Isis C.
The blonde boys play their rap music and it makes Isis MAD! They refused to put my van of tuna in my pretzel bites!
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June 2023 by Audri L.
I love there cinnamon pretzelBites
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March 2023 by Arpizolz
this place is my favorite to go to when I’m alone. I love the smell of the fresh always cooked pretzels. The people that work there are super nice and I told one to have a nice day, he even told me to “enjoy the rest of your day!”. I can’t believe some people like Big hoss think this place is trash. Big hoss is a man child. I will always come to this place if im feeling pretzels or a fresh lemonade
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January 2023 by Cody vian
Ordered from here, was told they didn't have inventory to fill my order. Everytime I have called in the last two weeks they have been closed or are not able to fullfill my order.
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December 2022 by Big Hoss
Absolutely terrible. Poor service. Cashier acted like he didn't want to be there. Raw pretzel bites. Pretzel roller guy was on his phone and then put gloves on without washing his hands.
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December 2022 by urbestfox
Slow service despite 3 people plus what appeared to be a manager, no rush or pride in the work. The manager just walked out to tell them to do stuff then went in back, couldn't even be bothered to help. One employee was so new they didn't even know how to make anything. And after my food was done they had forgotten to make a other item I had ordered. If I could give 0 stars I would, this location used to be very good, now they are a pale imitation
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December 2022 by Julie Harwick
This location use to be run so poorly and I honestly thought it was going to close. Now that they have new management and everything it’s amazing! Everything is fresh and delicious!!
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October 2022 by Michelle Devenport
They up and quit, people were waiting, mall management was called, no answer. There was a giant pile of dough left on the counter. The next day, still closed. I wonder how they pay their rent?
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September 2022 by fds fds
My co worker and myself went on lunch together and she got us mozzarella pizza bites.... not 10minutes later my co worker and I are feeling sick and throwing up. Would not go here. They used to be so good but it's like the staff don't care about being sanitary or checking if the food going out is still safe. And the customer service is bad. They need to reform this store asap.
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August 2022 by Ashley Weber
Horrible service, I don’t even want to give it a one. The guy working was extremely rude and made a big deal out of making my kids two smoothies that I said never mind and left (even though I had paid for them).
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August 2022 by Bailey Star
Sat here for over 5 min nobody came out after I said something about leaving a review someone came out.
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May 2022 by shay obrien
Ordered a huge cup of pretzels and they gave me the smallest container of cheese dip. I asked for alittle bit more and they made me pay an extra dollar. Unreal!
