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December 2023 by jordan cook
I have a warranty (txxw white paint concerns warranty )on my 2016 Hyundai sonata for pre mature paint peeling and I need an estimate done for repainting my roof- work was refused by caliber collision because they don't get paid enough for warranty work - smdh very upset ?
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October 2023 by Adrianne M
The whole team at Caliber is an absolute pleasure to work with! Tracy, the receptionist, is hands down the most friendly person I think I’ve ever talked to in my entire life. She is such a pleasure to talk to and work with. The amount of empathy and people skills she has are so valuable. Mike was also just amazing to work with. He was honest, accountable, and dependable with the information he provided throughout my car’s time in the shop - from the inspection all the way to the finish line. My car had some pretty extensive damage, requiring several hours of work, and I honestly wasn’t even sure if I would be able to bring it home again. But the Caliber team brought it back to life and the car looks brand new! Just absolutely beautiful! There was a lot of delay with some parts, which I know did create frustration for all parties, but they kept me in the know every step of the way and handled everything so gracefully. I couldn’t be more grateful to have done business with them and will recommend them to anyone in the area needing body work!Services: Painting
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August 2023 by Tyler Tullius
My spouse had a small door dent in their Bronco Sport and I went about checking some local body shops for estimates to fix. I stopped at Caliber and Tracy in the office is so friendly and pleasant to work with. Having to seek out body work is not something anyone looks forward to doing but Tracy made the experience a good one from the start. They were able to get me solution quickly and we are happy with the result.
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August 2023 by Isaax 11
Can’t say enough good things, they got me in a month and a half before ANY other body shop in la crosse area, and I checked with 5+ competitors. I got my car back within a week, and was given some of the best customer service I could ask for. The service lady was extraordinarily nice, and the (seems to be) salesman was more than honest. I had a piece falling off my car after installation, he asked a couple questions, and got my car in IMMEDIATELY to fix it, no scheduling or any pains. After he does this, he proceeds to recommend other body shops that can offer my paint job for a lower price. I’d go back and tip these people if I could, they did an AMAZING job. I’ve been to a couple other body shops in the area, and had nothing but bad customer service, and extremely long wait times to couple with it. I’d very highly recommend caliber collision before anyone else in a 50 mile radius. Great work.
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August 2023 by Miki Markofski
Tracy, the receptionist, is exceptionally skilled in her position! She knows all the details but she especially has superior people skills! In my conversations with her on the phone about five times and overhearing other conversations while I waited in a lobby, and seeing her in person twice, she is phenomenal! The only reason people are dealing with this business is because their vehicles are smashed! It's a miserable time and she makes it a little bit softer! I really appreciated her care and her saying things like"it's ok" and "we got you"! Highly recommend!
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July 2023 by Clara Anderson
I was impressed with how fast they fixed my vehicle! They did a wonderful job, and the team was very friendly and professional. I would highly recommend giving them a call for your next vehicle repair. Thanks again, Caliber Collision for the outstanding job you did on my vehicle.
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June 2023 by Tracy Mace
I recently stopped in at Caliber because I had noticed my bumper was coming loose. I didn't have an appointment. I talked to Makayla, and she didn't even hesitate to go look at my vehicle. She took my keys and 10 minutes later I was on the road with bumper fixed. Very impressed with her and her team. Highly recommend Makayla and Caliber Collision!!
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April 2023 by dave pickett
Great staff! Everyone works with a smile on their face. Did great work on our car! Thanks guys! We'll go again hopefully a long time from now... If you know what I mean.
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March 2023 by Justin Nooker
Ford 350 had body damage on the outside rear by wheel well. I had a couple estimates completed and Caliber Collision in La Crosse was a couple thousand dollars cheaper than other companies. Manager was very accommodating, friendly, and easy to talk to. Manager seems to have built a great team of staff that work on the cars. Customer service by the manager was very down-to-earth and friendly - not something that is very common anymore these days.Very pleased with the work reshaping the aluminum frame and the painting job.
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March 2023 by Steve Connelly
Superior! Professional! Honest!Caliber Collision replaced my cracked windshield. The gals in the office took care of all the dirty work with my insurance and kept me posted on the progress. Tyler did an excellent job on my windshield replacement. I trust the team at Caliber Collision to do any future work on my car.
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March 2023 by Pamela Strittmater
The Caliber Colision in La Crosse Wisconsin is horrible. They had my car for a month and I got it back sounding worse than when I took it there. I was in an accident and was hit in the front driver tire. Tried to talk with Mike of Caliber 3 times since getting it back. He says nothing wrong, just needs new brakes. Took it to get brakes and they found accident damage with the brakes and the tie rod is damaged. Also says struts are damaged and Caliber supposedly just replaced them. Corporate doesn't return my phone messages. Left 4 in 4 days. Better yet, I was contacted and yelled at because I did give perfect 10s on their review.
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March 2023 by Madeline Korish
Very awesome service! Had my car done in a timely matter, and everyone was super friendly!! Highly recommend!
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March 2023 by Pamela S.
The Caliber Colision in La Crosse Wisconsin is horrible. They had my car for a month and I got it back sounding worse than when I took it there. I was in an accident and was hit in the front driver tire. Tried to talk with Mike of Caliber 3 times since getting it back. He says nothing wrong, just needs new brakes. Took it to get breaks and they found accident damage with the brakes and the tie rod is damaged. Also says struts are damaged and Caliber supposedly just replaced them. Corporate doesn't return my phone messages. Left 4 in 4 days. Better yet, I was contacted and yelled at because I did give perfect 10s on their review.
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December 2022 by Michael Swartz
Mike and Tracy were great. Top quality service. They handled my insurance claim and their team did a wonderful job on my repairs.Service: Body & Trim
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September 2022 by Adam Reining
I've been to every body shop in the LaCrosse area, and I found my future regular repair shop...Caliber Collision in LaCrosse has a friendly, and very professional staff that guided me through my accident misfortune. Mike, Makayla, and Tracy stayed in constant contact with me and my insurance for a timely perfect repair on my car. I will be letting everyone I know how amazing my experience was with Caliber Collision of LaCrosse!!
