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December 2023 by Rebecca Roble
Everyone is very kind and helpful here. They make going to the eye doctor a lot more enjoyable! Very attentive and knowledgeable as well.
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December 2023 by Erin Kelly
It was my first time doing a TeleHealth visit and it was a great first experience!The entire staff was kind. Even when running into some small technical issues, they worked together to keep my appointment moving along. Connecting with the doctor was easy!The next day I went back to order my glasses and the Office Manager himself asked about my experience and for feedback.Great place nestled in the middle of La Crosse making it easy if you live central!
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December 2023 by Lauren Joers
Experience here was great, had no issues with scheduling quickly or insurance, and all staff were attentive and helpful.
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November 2023 by Sawyer Marlowe
Dr. Hertlitzke always does a great job when I come in! She’s able to get me in and out, while being personable the whole time! The rest of the staff is also extremely helpful! Any questions I had were answered!
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November 2023 by kelly honish
Everyone was absolutely amazing for the second. I walked into the door until the time I saw the doctor. Excellent prompt service and very knowledgeable staff.
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November 2023 by Mav Anthony
i was able to get in for an appointment within a week of scheduling! everyone was super friendly, answered all of the questions i had, and even recommended new eye drops to use! everything was quick and painless :)
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October 2023 by Tammy Sanders
Dr. Herlitzke has very good "bedside" manner. My appointment was quick and efficient. She was friendly and thorough. My screening with David was clear and we'll directed. The lobby staff was attentive, greeted me as I walked in, I was early and they were able to begin my process quickly with limited wait. Sam and David were also awesome helping me pick out my frames! Great place!
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October 2023 by Geoffrey Simeona
Was able to schedule a last minute appointment and get in quickly. Mike was extremely patient and professional! Dr. Herlitzke was a dream. 10/10 would recommend.
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October 2023 by Ryan Grunewald
Everything went very smoothly. All workers knew what they were doing and were very time efficient. Got me in and out in a timely manner when I didn’t have a lot of time in my day. I couldn’t ask for a better staff! Thank you!
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September 2023 by John Bell
A great team at the Lacrosse office.The optometrist had familiarized herself with my last visit and did a fabulous job reviewing my case.I had a lot of insurance questions and the team working the front desk answered them all and we were able to work through the insurance quagmire and produced a far better result than I could have imagined.I couldn't be more pleased.
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September 2023 by Kaylan Smith
Everyone is incredibly helpful and kind. There’s zero stress before, during or after the appointment. The staff is committed to walking you through every step of the way, ensuring you understand the appointment and care plan thoroughly.
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September 2023 by Jamie Vue
This was my first time visiting this location, and my appointment went very smoothly.Dr. Herlitzke was patient and attentive during my eye examination, and the staffs answered all of my questions and concerns before and after the exam.I received a breakdown and receipt of the total costs as well, which I appreciate. Great team!
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September 2023 by Nicholas Merfeld
The whole team was fantastic to interact with. Got a next day appointment. Dr. Herlitzke is a true professional. She was informative, personable, and cheerful! The facility is clean and welcoming. Highly recommend.
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September 2023 by Sammie Buseman
Everyone here was so nice and helpful and very easy going. Dr. Herlitzke was very comforting in any concerns I had and enjoyed listening to me, and showed she really cared. Cannot recommend enough!
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September 2023 by Josh Campbell
Always an awesome experience here. Super helpful, kind and patient. Our entire family comes here and we always feel like we are in the best hands. Brianne is the best! Thank you Shopko Optical - La Crosse!
