Smith's Bike Shop is a friendly and helpful local bike shop with a wide selection of bikes and accessories. Customers appreciate the knowledgeable staff who go above and beyond to assist with various needs, from making adjustments to bikes for comfort to helping with warranty claims. For example, Jared provided excellent customer service by filing a warranty claim for a broken e-bike carrier, guiding customers through installation, and staying in contact to ensure proper processing. Erik is known for his expertise in bike fittings, making adjustments to improve comfort and reduce discomfort. Neil is approachable and knowledgeable, offering honest advice and tailored recommendations without pushing specific products. The shop is recognized for its quick and efficient service, even on busy days, with staff willing to stop their lunch to help fix bikes. Customers also value the shop’s reasonable prices and timely delivery of parts and upgrades, which support their cycling needs and upgrades throughout the year. Overall, Smith’s Bike Shop is highly recommended for its friendly atmosphere, knowledgeable team, and dedication to customer satisfaction, making it a trusted place for cycling gear, repairs, and advice.
Very knowledgeable and fun staff. Took the time to answer all our questions. We were able to test ride the bikes. Would definitely recommend Smith’s Bike Shop.
March 2026
The staff at Smith’s are always so friendly and trustworthy!
March 2026
Every bike we’ve taken them it has been a great experience every time.
