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August 2023 by Hellion Vengeance
I hate sprint/tmobile!!! Why??!! Because every nauseating month, this past year, the bill is Not what it should be!! An hour of haggling with foreign representatives, solves the problem temporarily, but not permanently. Idiots! Just put a bulls eye on ur freakin' heads!!There happens to be foreigners calling here all the time, asking for me to verify information!! The phone filter says scam likely!!
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August 2023 by Ellen Hanson
After a year of increasing loss of Verizon service, we started to look for a new phone provider & settled on T-Mobile. The staff at the Mormon Coulee road location were truly amazing!! Dan, Tomy & Tony helped us move 4 lines from people in 3 cities, two different states with two different cell service providers to T-Mobile. They found the best New phone promotions, paid off a phone on contract & helped us apply for pre-paid visa e-cards for the switch. We have better service rural Vernon County (although not perfect) & I'm excited to use T-Mobile's international plan!!
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July 2023 by George Hoaglin
A Fantastic Team and Fun Environment!!! They truly enjoy there jobs and it shows!!!!!
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July 2023 by brent rinehart
Store staff was knowledgable, helpful and friendly.
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July 2023 by Austin Crubel
Awesome friendly staff!
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July 2023 by Barbara Almond
The entire store of customer service was fantastic…they walk me through every step and was patient with me. I’m not savvy in using iPhone so they assisted me and taught me how to do many things I never knew…Please let them know they are appreciated❤️ Tommy and his crew.
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July 2023 by Rhiley Frohmader
Customer experience was really good and they were very welcoming. They helped me get in and out fast with a new phone plan, which they explained very well.
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July 2023 by Meagan Ronsman
Great customer service. Everyone was really nice and helpful! Very speedy service as well.
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July 2023 by Laura Hutzler
Had the best experience and fantastic service fromTyler, Dan and Tony! I was able to get a new plan, new phone, and extra features without a wait line. Nice to have a T-mobile headquarters location right here in La Crosse. Go check it out!!!
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July 2023 by David Nockels
Amanda and Dan were very helpful and went beyond the call of duty,good representation of TMoble company,very clean store.
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July 2023 by Bailey Johnson
I had a great experience at this location! Both Dan and Landon were a lot of help.
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July 2023 by A R
The in-store service was good but found out later some of the information was not accurate. Also found out promotions that should have been added to our account were not. Like they didn't say the phone is free, but that can take 2 billing cycles to show up. They didn't add the netflix or the apple tv to the account. Overall, we are happy after calling customer service and having them fix the issues. It is a new store with growing pains that the manager will hopefully work out.
