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February 2024 by Pam Johnson
Amazing experience. Will definitely be back
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February 2024 by J Dolan
80$ oil changes and young adults saying your getting a deal, what a joke, and of course you wont see a price until they've drained the oil from your vehicle. Literally go anywhere else and save 40$
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February 2024 by Brian Hicks
Devon was a grand help and there was the kid I think Eli he was incrediblely disappointing and rude but I will be back Devon and Mark were great
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January 2024 by Karola W.
This place WAS the best shop in town, when it was owned by a small business owner. It has been sold over to a big corp within the past year. I took one of my three vehicles here for an oil change today, and they charged $170+. (yes it was synthetic) THIS IS ABSURD! Schaller did not charge that much and I will be taking ALL 3 of my vehicles elsewhere! Ive been going here for over 25 years. im sad and disappointed.
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January 2024 by Brandi Davis
These guys basically robbed me. They charged me $80 for my 2017 Nissan Sentra - never in my whole entire life of owning a car have I EVER spent that much money on an oil change. These guys are crooks! They don’t give you an option on what oil to use and charge you an additional 30 bucks for a “oil upgrade” we never asked for. I’m never going back and I would recommend to NEVER get your oil changed here if you have a small car.
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December 2023 by Ardie Holter
Very professional
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December 2023 by Jonathan H.
I'm a UWL student and never got an oil change in La Crosse before. I called in and the owner said they had my oil in stock. I get to the shop, they drain my oil, then let me know they only had the synthetic oil which was far more in price. I argued to get the price down, but these guys are really shady. Do not take your car here.
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December 2023 by Tristan Mlsna
Not a place for foreign cars at all! Just bought a newer Audi s4 and took it in for an oil change. Instead of draining my oil, they drained my transmission fluid and added 7 extra quarts of oil to the motor. They sent me out the door and after driving 40 feet or so my transmission made the car jump forward and the whole thing started shaking. I brought the car back in and they told me I was leaking trans fluid by an axle. The driveway I park on has 0 spots from oil or fluid so I knew that was a lie. The car sat in their garage overnight and the next morning, they ended up “filling” my transmission fluid up said the car was ready. The car needed to be towed since they don’t know how to service the car and they eventually brought it to the Audi dealership. The dealership said it was 9 quarts too low on fluid and the car was not in driving state. Dennis the owner was unprofessional about the whole situation and tried to play it all off knowing I’m young. I have not got a refund on my oil change and he tried to offer “3 free oil changes” after this nonsense? Not a place for nice cars or foreigns
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November 2023 by Andrew Ford
I wouldn’t recommend. I bought a car a month ago and instantly went to do a whole coolant flush and oil change. Costing me over $200. I asked to check to see if there was anything wrong with my car and they said no. I looked at the notes that was printed off and it stated I had an oil leak. So I went BACK and I told them about it and they said there was no leak. They said I had a coolant leak. But it wasn’t on the paper. I checked my coolant MYSELF, and it was clogged with dirt and old coolant. THEY DID NOT FLUSH MY COOLANT. As a 19yo guy with no experience with a car, I could work there. They rip you off and are very dishonest.
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November 2023 by Derek Kupper
I showed up 5 minutes before close without realizing it. They waved me, got me set up, and I was out before closing. Unlike Walmart they also knew to use the right tool to drain the oil instead of trying to crank it open and failing.Fast, good value, highly recommended.
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November 2023 by Tara Larlee
Above and beyond! I won't go into the whole story, but it's a great place. Honesty and integrity, which is hard to find. Thank you to all the workers who helped and to Joel, who made sure that things were 100% taken care of.
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November 2023 by Kristen Ott
I do not recommend going to the Valvoline Express Care Onalaska!! The guys there are dishonest and tried to take advantage of my 19 year old daughter by trying to sell her things she did not need. They also did an oil change on the vehicle without her consent, and we're very rude to her. I had spoken to the manager twice the previous week and told them she only needed to come in to have her tires retorqued. When Tony (manager) was confronted about this he lied and said it was communicated by her that she needed an oil change. This was not true, she knew what she was going there for.Service: Tires
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October 2023 by Faith Leyh
Shout out to Devon who worked really hard to get the cabin filter changed to my car. I never knew that Nissans were such a pain in the butt to deal with when it comes to changing the filter. Devon did it without complaining. I had a photo proof of his hard work, but unfortunately I couldn't attach it.
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September 2023 by Ashley M
I have been coming here for years, they always provide great service at a good price and the staff are always very pleasant/friendly. The employees go above and beyond to help out the customers. The owner did an oil change on my vehicle today and he ended up replacing my key fob battery because it was too low. I would highly recommend Vavoline Express Care
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September 2023 by Savannah Olsen
The workers were amazingly fast and understood how rough the car was when I just bought it. They checked everything to make sure it was driveable. Tony and his friends were amazing!
