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February 2024 by Robert Stroud
I went to the Visionworks in La Crosse WI. What an AMAZING time I had there! The doctor was AMAZING too! He knew exactly what I wanted and I could not be more happier! Thank you guys! Visionworks rocks!
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January 2024 by kim sickles
Everyone was very friendly and knowledgeable. Will definitely go back
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December 2023 by Mike Hilson
Was able to easily make an appointment later in the evening which worked with my work schedule. Staff was great to work with and the optometrist did a great job.
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December 2023 by Jerry Sheets
Paul at the valley view location was very very helpful and super nice doing it. He helped me get the glasses I like with the features I like at a price I like! Great job Paul there was a pleasure!
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October 2023 by Jane Harris
My consultant was Paul. He was courteous and attentive. He gave me his undivided attention listening to my questions and giving me thoughtful input. He is a very pleasant person and made the shopping experience fun. I ended up with 2 pair of glasses that I'm thrilled with. It was a stress free shopping experience. The shop has a really good selection of frames to choose from and the prices were very affordable.
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September 2023 by Bruce Snyder
I've been going to Visionworks for a few years and they always do a great job getting me great classes.
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August 2023 by Sarah Peterson
Paul and Jenny were very helpful as my son was transitioning from kids to adult glasses and has sensory issues, so was bit difficult. We also had issues with insurance coverage. They both were so calm, and patient while working with him. Thanks Jenny and Paul for being so amazing!
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July 2023 by Kevin Munns
Very good customer service. The lady helping my wife get new prescription sunglasses was super helpful. She also mentioned that AARP members get 50% off their order, which is a great deal and a nice surprise
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July 2023 by BRENDA Munns
Very good customer service. Was asked if we had AARP which saved us 50 percent. So ?
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July 2023 by Corey House
After calling ahead of time and asking about a walk in I drove 40 minutes just for them to tell me the doctor wasn’t in this week. They failed to inform me when called. And there is nothing on the website saying the doctor won’t be in.
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June 2023 by William Motzel
Besides JCPenney, Visionworks is the only reason that I ever have to set foot in Valley View Mall. They truly do a great job, and have provided excellent service to me for many years. Highly recommended.
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May 2023 by Molly Hutson
After a disappointing experience at a different optical business in town (had a difficult time figuring out my insurance coverage and just not friendly customer service) I stopped into Vision works and will from now on only go there. I wish I remembered the name of the woman who helped me because she right away figured out that we have VSP for vision insurance, explained to me what was and was not covered and helped me make a decision on frames. She was very friendly, confident, made conversation, was extremely helpful and genuinely seemed happy to be there and in her roll.
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January 2023 by Chris J.
ordered two pair of glasses, one came in, the other one ha not. been two and a half weeks. you call to find out where they are at, and no one will give an answer. say they can't call the lab, that they have no phone there. yeah right. need these really bad for my vacation and no one will even try and give you and answer. I'm sure they lost the order and won't even try to fix it or give you and answer to what happened and when I will receive them. they do not care about their customers at all. I did think the eye doctor was good.
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October 2022 by Harley Marlowe
I wasn’t seen here, HOWEVER, the customer service at this location on Saturday, September 17th around 1PM, was IMMACULATE. My last pair of contacts was completely defective and left me basically blind. After calling almost everywhere in town, they told me to stop in and they REALLY helped me out! I’d consider paying out of pocket just for my experience today.
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June 2021 by Josh Kron
I've been here twice so far and each time has been a great experience. The staff are helpful and the optometrist does a great job of making conversation during the exam. I've bought 3 pairs of glasses from here and every pair had been just about perfect with improvements to the thinness and clarity each time.
