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April 2024 by Rogie Glenna
West Avenue pharmacy has really caught up as far as being fast and efficient, compared to 3-4 years ago and the other locations that STILL can’t keep up that have a week or more wait or are closed weekends.The delivery option is GREAT but it’s never 1-3 days as suggested. So submit refills ASAP.However, calling and getting a person on the line, is really a hassle.I’m so much more satisfied with West Avenue than my former location. I hated to leave it but I had no choice since I couldn’t go without certain medications.
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December 2023 by Felix Onuora
Well stocked with professionals and products.
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November 2023 by Nicole Rauls
Trying to speak to a human in the phone is mission impossible. Have ran the wrong insurance for my meds and told me to have to come back the next day to try it again, then they ran the wrong insurance AGAIN, had to come back another day. One month they gave me the wrong dosage and another month they gave me 3x the amount of meds I have prescribed. Never not have a “delay” and the app is frequently wrong/not coordinated with the pharmacy. My PCP clinic has been unable to reach them for two weeks and then another provider I see has also been unable to reach them. Finally switching pharmacies
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November 2023 by David Tronik
I had better service at Walmart. I don't go Walgeens. The service sucks.
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November 2023 by Alicia
This place is INSANELY unprofessional and rude, understaffed and disorganized.
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October 2023 by Timothy
Today I ordered my script to be delivered from your location at 900 West Ave S in La Crosse WI 54601. First off the pharmacy tech was upset when I stated I had a change of address which she replied verbatim "oh look I have to make another label now." In a hostile tone. Then she said that she'd have to get door dash to come pick it up when I'm clearly a member of Walgreens and qualified for free shipping.Also why when I called back did she state that "We aren't liable when door dash comes to pick it up after it leaves a store, that's if they delivered to the right address."Obviously the woman that answered the phone purposely didn't give her name because she had ill intentions and got lippy with me each time I asked her what address did you put on the label and she repeatedly told me they aren't liable when door dash picks it upShe was mad because she had to do her job? Now what will Walgreens do for me since I'm now out of my script that was sent god knows where?I'm a social influencer looking for a new piece to do a story on about businesses that have lost control of their operations. This will be excellent material for my next live
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May 2023 by Chris B
Very rude and ignorant. I think her name is joy
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April 2023 by Matt Nelson
Horrible service!! Took 45 minutes to talk someone from the pharmacy, in which the call lasted one minute!!! Zero professionalism whatsoever. Do not recommend!
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April 2023 by Katlyn B
This store is so hit and miss. It really depends on who you deal with. There are some sweet workers who seem to try to make the best out of the chaos, and others who should have probably retired five years ago. Raul is always fantastic and has an awesome attitude! Peggy always looks mad and is usually passive aggressive. I always make it a challenge with myself to see if I can get a smile from her. It has yet to work. Slamming things around just makes for awkward interactions.
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April 2023 by Oliver Large
Terrible experience. Medication was out of stock and absolutely no effort was made to help me get my medications after 5 hours waiting on the phone and in lines. Employees were rude, lied about what they could do to help, and brushed off my concerns. Also allows employees to refuse medication due to religious beliefs. I will never be filling a prescription through any Walgreens again.
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April 2023 by Victoria Finley
This walgreens used to be great. now you'll wait and hour no matter what time you go for your prescription. The young staff members are all really friendly and helpful, however the older members are rude and act like you are bothering them. This walgreens is in prime location by the hospital and they need to staff it better.
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April 2023 by John Broughton
Individual contributors not able to perform due to poor management. Pharmacist and staff are lovely, but good luck getting ahold of them since walgreens keeps a skeleton crew. I guess that time sensitive medication wasn't too important after all.
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April 2023 by Darlene Goodpasture
Excellent service, handicap parking & entrance. Place for curbside pickup. The only thing is the wheelchair they have you need someone to push you or one awfully strong leg& foot to get around. Pharmacy d8d a great job
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April 2023 by Josh Burns
4 people in the back pharmacy, 2 doing nothing. There’s a huge line and they are just talking to each other.
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April 2023 by Tabitha Anne
If want you're prescription done in over an hour, when they said 30mins, stop here.