Walgreens is a pharmacy and retail store that offers a wide range of services, from filling prescriptions to selling health and beauty products. The pharmacy staff is consistently described as friendly, professional, and patient, even when dealing with difficult customers. They provide good explanations of medications and side effects, and are helpful in obtaining specialty pharmacy medications. The West Avenue pharmacy location has improved in terms of speed and efficiency compared to a few years ago, though the delivery option can sometimes take longer than the suggested 1-3 days. While calling the pharmacy can be challenging, customers are generally satisfied with the overall service. The store is often very busy, with long lines both in the drive-through and inside the store. Despite the high volume, the employees remain friendly and work hard to assist customers, even going out of their way to help find specific products. The staff is praised for their dedication, even when faced with rude or frustrated customers dealing with insurance-related issues. Overall, Walgreens is a reliable and customer-focused pharmacy that provides a wide range of services, with a hardworking and helpful staff that strives to meet the needs of its customers.
Leslie and Dylan were perfect at West Avenue Walgreens in La Crosse, WI!!!! Drop🎤
February 2026
I'm in this particular store almost every day and always treated very well, especially by Taliya and Sharon, and Kim and Benjamin, and Dan. These employees have excellent customer service skills, and I hope that they are recognized for this.
January 2026
Walgreens works on problems, keeping me updated on status. Walgreens has reasonable prices. I like the workers. Thanks.
