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December 2023 by TheN H813
I needed a replacement SIM card because the one I got from AT&T's online store was damaged in the mail, so I stopped by this location. They got me the replacement SIM for my phone and by the time about 15 minutes passed, I was all good to go, as the entire process was quick and easy. No sooner than I had inserted the replacement SIM, it activated in about a minute. The store is very clean, well organized, and Jeremy, who helped me, was very friendly and professional. Good selection of accessories for the devices they carry, should one ever need them as well. Definitely a very positive carrier store experience.
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December 2023 by MIKEY
I was taking care of really well I had good service. They took care of all my needs there quick about their service. I didn’t have to wait in line for nothing and I recommend going there
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November 2023 by Marshall Matson
Excellent service and experience pure service and advice
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November 2023 by Steven Busse
Super helpful and friendly. Even stayed late to help finish setting up my new phone.
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August 2023 by Steven Lueck
I was in the Medford AT&T Store in June 2023, and needed help since my phone wasn't working and wouldn't reboot. Nicole Rice was working that day and she was extremely helpful and very pleasant. She correctly figured out the problem and had my phone working again. Nicole reminded me that great customer service CAN be found! I'm grateful for her excellent help.
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August 2023 by kathleen schultz
Excellent Experience with 2 elderly parents and very complicated phone carrier transfer, phone returns, help with new phones. They even assisted us with returning phones to another carrier. Jerimiah, Nicole and Keith were super helpful and patient. We could not have been more pleased with our experience with this store! Thanks so much!
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August 2023 by Allen
I'm waiting by door its 9:14am srore supposed to open at 9am the guy inside won't even acknowledge that I'm there terrible customer service will be contacting his manager not happy at all leaving now 9:18am
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July 2023 by Catherine Leifeld
Customer service was great! Exceeded my expectations. Definitely recommend.
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May 2022 by Kelli Grotzinger
Never know when its going to be open. Constantly closed with nothing on door changing hours or stating why its closed or posting new hours. Always changing hours anyways so you dont know from one weekto the next if hours will be the same. I was so excited to have a At & T store in my hometown but find my self running to the Rice Lake Store just as much as before.
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August 2021 by Rick Denton
They worked extremely hard to get my services up and running over an hour after the store closed
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March 2021 by Karen Welke
Very helpful, was looking for some accessories for my Apple Watch and they were able to find several great options.
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March 2021 by Georgia Parker
The employees were fun to work with! So happy we have a store in my home town.
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March 2021 by Denise Zahora
answered all my prepaid questions. shonea was super helpful and best customer service i’ve ever had with att!
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March 2021 by angel tainter
Fun and wonderful service. Straight to the point, very helpful.
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February 2020 by Claire Godsey
Fun and friendly staff
