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September 2023 by DITHER
Been with the bank for my entire life. Been having more issues in one month than 16 years with them. They're zero help to resolve issues on their own end, their fraud department is outsourced overseas to people who barely understand and speak English.So many regular purchases are being tagged as fraud, locking my card, bank and fraud department say the card is unlocked but still unable to use it anywhere because it's STILL LOCKED. MULTIPLE TIMES IN ONE MONTH.AVOID.
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May 2023 by Diana Groselak
Exceptional customer service. Stephanie was so helpful and even printed items for us and coordinated witnesses and a notary.
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September 2022 by Samantha Shafer
I really like this place. Banking with them is easy & not confusing. They're very professional. Quick, and to the point. They answer calls really well, and in a wonderful timely fashion. The online banking app is super useful and easy to navigate. I plan to stick with this bank for as long as possible. *Please note, though, they do charge a $3 fee for your bank statements to be mailed to you. So if you don't want the extra charge, sign up for e-statements online.* I definitely recommend this bank to anyone who wants to bank with ease.
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January 2022 by Joe
Best bank ever. Don't have to deal with loan people and customer service in Madison or Minneapolis. Everything is done right here in Ladysmith.
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October 2021 by Daniel Krajewski
Friendly staff and everything else for financial stuff
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August 2021 by Joe S
Best bank ever. Don't have to deal with loan people and customer service in Madison or Minneapolis. Everything is done right here in Ladysmith.
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April 2021 by Jeff Schley
I have worked with many banks over the years and Ladysmith Federal is by far the best. Great customer service and way less unnecessary hoops to jump through when trying to conduct your business.
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April 2021 by Jeff Schley
Great personable customer service and an easy to work with loan department. No other bank in the area even compares.
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December 2020 by Meghan Ayers
Always seem to have a problem here with very simple tasks!
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September 2020 by Captain Corundum
Most times the service is fine, but teller number 7 consistently messes up depositing my money.
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June 2020 by Robert Hurley
Good personal service.
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May 2020 by Carrie Seichter
best bank ever! I reccomend to everyone! great customer service in the loan dept! my experience for the last 11 years is amazing ..
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March 2020 by Raymond Tousey
friendly service, easy access
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February 2020 by Lisa Kramer
treated poorly.. will never go back
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October 2018 by Lori Davis
Awesome customer service! Great staff, beneficial services, and easy to use online banking. We love LFS&L!
