Verizon, operated by TEAM Wireless, is a trusted local retailer serving Northern Michigan and Northern Wisconsin. They offer the latest smartphones, tablets, and wireless accessories, along with full device repair services for smartphones and tablets. As a Charter Spectrum Authorized Retailer, they provide Charter TV, Internet, and home phone services, and as a WeBoost Authorized Retailer, they sell signal amplifiers for home and vehicle use. The staff is known for their great customer service, both during and after the sale, understanding how important wireless technology is in customers' daily lives. Many reviews highlight helpful and knowledgeable employees who assist with upgrades, new device setups, and internet services, often recommending cost-effective solutions. Customers appreciate the friendly personalities and professionalism of team members, praising quick and effective problem-solving, such as email issues or device repairs. While some reviews mention past mistakes, the overall experience is positive, with customers returning for future service. Verizon through TEAM Wireless is recognized for its quality devices, internet services, and excellent customer support, making it a reliable choice for wireless needs in the area.
Ramon was very personable, and real. He found a way to save 15$/month on our bill. Thank you again for the great service
October 2025
Rebecca was professional and very helpful great customer service you need help she’s your girl
October 2025
Sales Team Member Ramon listened and asked the right questions so we could accomplish our upgrade quickly. He was helpful, informative and a pleasure to work with. We will be back to this Verizon location in the future. Thanks Ramon!