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August 2023 by Dennis Wells Loeser
THE RATING SHOULD BE ZERO STARS...Called three different times of the day... 8/3/23 and they don't even pick up their phone in Lake Geneva...No even a automated answer... Oh, but they sent a mail piece soliciting my money for a savings deposit... Do you really want to trust a bank like this with your money... ? There are no excuses for this Bank or any bank to lack the character and responsibility not to.pick up the phone after 12 to 15 rings...Bottom Line... don't trust them..
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July 2023 by Sarah Hanna
Seriously the slowest bank. There are 2 locations available to me since closing the Delavan one. I either drive to Lake Geneva or Elkhorn and 99% of the time I drive to Elkhorn, but in the off chance I am in LG and come here it takes atleast 20min to deposit money in the DRIVE THRU.
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July 2023 by K
Ben & the entire staff are excellent! Friendly & knowledgeable!
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May 2023 by Samantha Marie
This bank is the worst I stopped in an hour and a half before closing to get a new debit card and they were unable to help me!! It absolutely blows my mind that they were unable to get me a new debit card because they were “booked up with appointments” even though nobody was in the branch, Melissa was no help highly do not recommend going to the Lake Geneva branch!
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May 2023 by Angie Perez
I would not recommend going to this branch due to the fact that the staff is poorly trained and does not have the clients best interest at mind. It is absolutely astounding that they would rather turn people away and be on their phones, then help someone in their time of need.
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March 2023 by Julie E.
I needed to help my elderly Mom with her bank account, even though there was one closer to her we ended up working with Lindsey in Lake Geneva! She was so polite and helpful. She gets 5 stars from us! Thank you!!!
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January 2021 by leticia tapia
Best associated bank I know of. I moved to Madison and I still cant find any place like Lake Geneva associated team. I still to this moment feel a lot more comfortable with them then any other location I have tried. Their team is plain 10/10!
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October 2020 by Wisconsin Badgers
Great staff at the Lake Geneva office! Nice that Associated is a Wisconsin bank and this branch is a 5-star group!!
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March 2020 by erauso benitez
Awesome people,friendly and accurate
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August 2019 by Lydia Alberti
I have had a number of other bank accounts with other banks and Associated is by far the best in my experience. The employees at the Lake Geneva branch are awesome and experienced. They alwaus answer any questions I have and are willing to work with you to help you on any financial venture.
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September 2018 by Corey McVey
Samantha Mindham was a beacon of light in a stressful time of transferring money so we could purchase a house. She did everything in her power to make it happen and her hard work paid off! Thank you Samantha for your can do attitude, your positivism and the laughs!
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January 2018 by Fernando Al Arado
Very nice people great sevice...
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July 2016 by Fernando Alvarado
Friendly people always smiling nice service
