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October 2022 by Mary Lynn
Kathy has been my jeweler for 6 years, always pleasant, helpful, welcoming
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February 2022 by Colleen A. Dancik
Cathy was very knowledgeable and very accommodating. They did a repair on a very old earring and they did a beautiful job. Price was very reasonable too. After I was notified that my repair was ready, she called back to see if I needed a new back. Now that is someone who creates happy customers!! ❤
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November 2021 by Christopher Peguero
I had Chinawest Jewelers make my gold wedding band and they did a phenomenal job! The first band was not sized right - my fault, I have then the wrong size - they able to resize and get the ring to me quickly. I absolutely love the ring and appreciate the incredible customer service. Well done!
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October 2021 by Ava Brinkman
Kathy was recommended to us by my mother and she did not disappoint! From the design process of the initial engagement ring to designing the band and ordering my husbands ring, everything was an absolute pleasure! Kathy is the best in the business and consistently made special accommodations to work around our schedule!
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May 2021 by Barb Mitchell
China West has been my favorite place to shop for my wife's holiday gifts since we moved to Lake Geneva 40 years ago. They always have a fine selection of jewelry to suit my lady's taste as well as beautiful items for display in our home, like polished agates, etc. Love to just go and browse sometimes because Paul's travels around the world bring new specimens. There's always something new at China West. I highly recommend it.
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April 2021 by Sammy G
Store is appointment only. Called 3 times, answering machine says “This is Cathy leave a message” (unprofessional imo) and I left a message, and never heard back. We went up to the door and tried getting the woman’s attention, but she ignored us and stayed in her office. My whole family used to go here, but not anymore.
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February 2021 by Daniel De Napoli
Without a doubt the most wonderful jewelry store I’ve ever been to ... Paul and Kathy are so knowledgeable and trustworthy... They have designed and repaired rings for us ... we would never go anywhere else ... Danny & Lorren
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May 2020 by Jen Yih
A one-of-a-kind cultural experience walking into Chinawest, with exquisite gemstones from around the world, custom designs, & the founder and owners behind the counter with 40+ years of experience, community roots, and global perspective. If you're visiting Lake Geneva area, I wouldn't leave without marveling at the incredible gems, minerals, art, sculptures, and more.
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March 2019 by Greg Olsen
I purchases pearl earrings for my wife and was not disappointed in the selection. The customer service was amazing from start to finish. If you are looking for jewelry in the Lake Geneva area look no further. Shop small business, shop local. Thanks for everything Kathy!
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November 2018 by Danilo Santos
I love this store ! The owners are very attentive
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October 2018 by Mohammad Shahzad
great team and very dedicated
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August 2018 by S D
The guy running the store is so friendly! There were lots of really cool gem animal sculptures and really fancy jewelry. Definitely a great spot for high quality, unique gifts.
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August 2017 by Saida Schmidt
I'm sooo happy with the unique garnet earrings my boyfriend got me for Christmas. I wear them almost everyday and I get complements all the time! They are beautiful and I love them!
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August 2017 by Jason Wellington
Great place. Owner is very helpful. THE place for custom jewelry.
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April 2017 by Matt Johnson
A life long customer, born & raised in the Lake Geneva area. Paul & Kathy offer excellent experienced customer service along with a wide array of unique custom gift options that reflect my appreciation for my special loved ones. From rings, necklaces, bracelets, earrings, rosaries, polishing, resizing, watch repair they've provide it all for me. I've lived 2000 miles away for over 10 years, but always return to this special family owned & operated business for all my jewelry needs!
