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February 2024 by Julie Beyer
Great place. Lots of treasures...
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February 2024 by luz hernandez
Love this place is magic
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January 2024 by Daniel Lavigne
Too expensive
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December 2023 by Scott Babler
Horrible place. Woman behind counter was rude and discriminatory. She would not let us enter the shop because we were wearing medical masks. I have health concerns and was told by health experts that it was important that I protect myself in that way. We were from out of town and just finished decorating my parents' graves for Christmas. My parents had lived in Lake Geneva for many years. It was an emotional experience, and I needed some cheer. We drove by this antique mall, and I saw a nutcracker in the window - I just wanted to know the price. Then this rude woman confronted us when we entered the store wearing masks. I totally agree with other visitor's comments (multiple others have commented online) about the rudeness of employees, the ignorance of people in this shop and the blemish this brings on the town of Lake Geneva. AVOID this place - they are discriminatory, unwelcoming and bad for this town's reputation.
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December 2023 by DJ Vincent
Crazy high prices and over the past 5-6 years the inventory hasn’t changed at all. The cherry on top is that the staff behind the counter has a large reputation for being unfriendly. I don’t like giving my money to places like this and other people i’ve spoken to in Lake Geneva feel the same about this business. It’s a shame.
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December 2023 by Scott B
Horrible place. Woman behind counter was rude and discriminatory. She would not let us enter the shop because we were wearing medical masks. I have health concerns and was told by health experts that it was important that I protect myself in that way. We were from out of town and just finished decorating my parents' ****** for Christmas. My parents had lived in Lake Geneva for many years. It was an emotional experience, and I needed some cheer. We drove by this antique mall, and I saw a nutcracker in the window - I just wanted to know the price. Then this rude woman confronted us when we entered the store wearing masks. I totally agree with other visitor's comments (multiple others have commented online) about the rudeness of employees, the ignorance of people in this shop and the blemish this brings on the town of Lake Geneva. AVOID this place - they are discriminatory, unwelcoming and bad for this town's reputation.
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December 2023 by Rochelle M.
Horrible place. Woman behind counter was rude and discriminatory. She would not let us enter the shop because we were wearing masks. I have health concerns and was told it was important that I protect myself in that way. We also were from out of town and just finished decorating my parents' graves for Christmas. My parents had lived in Lake Geneva. It was an emotional experience, and I needed some cheer. We drove by this antique mall, and I saw a nutcracker in the window - I just wanted to know the price. Then this rude woman confronted us when we entered the store with masks. I totally agree with Judy B's comments about the global pandemic and the ignorance of people in this shop. AVOID this place - they are discriminatory.
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December 2023 by Judy B.
My husband and I are avid collectors visiting from out of state on our way to a family gathering where I would be embracing new babies and my elderly mother. I wore a mask through 2 airports and while I sat in my first class seat on delta airlines. No one seemed to believe that I was a thief or a shoplifter, until I arrived at this miserly little antique shop in Wisconsin. Was told that masks were not allowed . Too bad for that inhospitable hostess. Our money will spend in places that acknowledge that we all recently lived through a global pandemic. Maybe they missed it here in this podunck town.
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November 2023 by JoHan W.
Excellent selection of antiques and collectibles with many vendors. The store was well organized, and the pricing was very good not over priced and not on your price but a fair pricing.
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November 2023 by George
I've been a customer of Lake Geneva Antique Mall for over 15 years. My shopping experience there had always been pleasant, as the staff would always leave the customer alone to browse and take their time shopping.I went there again this past Wednesday. I wore my Covid mask in the store as I have done at that establishment for the past 3 years when I visited. This time things were different. As I walked in the door, I greeted the two women at the front counter with a nice "hi". One of them ignored me, and the other said "hi" back rather coldly and quietly. As I walked into the first aisle, a shorter older women approached me directly from a booth further in the store. She stood right in front of me and said "masks are not allowed in the store". I told her that I've been shopping there for years, and even offered to remove my mask momentarily so she could see my face. She said "no, masks are not allowed in the store". She then said that it would be best for me to do my antique shopping elsewhere if I didn't remove my mask.As I was leaving and walked past the front counter, both women there would not look me in the eyes. They were both gazing down, and one was shaking her head.An explanation for this behavior would have been nice, but none was given. The older, shorter woman (who I'm guessing was the owner) was abruptly rude. It also seems like the staff is a bit timid around her.I can only guess why they now have a rudely enforced no mask policy. Maybe they experienced retail theft, and this is part of their solution? Maybe they are retaliating against a Covid masking policy that they never agreed with? Regardless, I'll never be shopping there again.The Lake Geneva Chamber of Commerce tells me that they have no power/influence over Lake Geneva Antique Mall, as they are not Chamber of Commerce members.
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November 2023 by Wm. Lesniak
Were told to leave since we were wearing masks, and they allegedly have a policy of not allowing masks to be worn in the store.Nice furniture pieces, but will not be heading back due to an asinine policy and rude staff.
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November 2023 by Meg
Owner is rude. He profiles his customers. Has his employees follow customers he doesn’t like.
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October 2023 by Megan A.
My husband and I went to this antique store yesterday to look around after having lunch in the area. I am disabled, I use a wheelchair. I also need to wear a mask due to an immune deficiency that requires weekly plasma infusions. I need to wear the mask for health reasons at all times. Upon entering the store, the owner told us he would have to take our pictures on his personal IPad because we might be there to shoplift from him. My husband explained that I have a severe health condition that requires me to wear a mask, but that didn't matter. He said said people with masks often steal from his store. He took both our pictures, with our masks off ( I held my breath). As we proceeded to walk through the store, he had one of his employees follow us throughout. I guess he thought I was faking my disability so we could "steal" from him. This is shameful and discriminatory. He is profiling his customers. He also has a sign up that says "no hoodies". Shame on him. I will never go in his store again. Horrible customer service. Terrible experience. Intrusive, creepy behavior and just plain rude.
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September 2023 by Wisco Simple
Lots of cool stuff but most of it is very overpriced
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September 2023 by Maria Douglas
The owners would not let my children and I in to shop unless I left my small purse at the front of the store. I was the only person of color in the store and looking around. I saw several other Caucasian women with tote bags and backpacks. I politely called out the discrepancy, and they still insisted multiple times that my bag was larger and that I would need to leave it with them. If you are a person of color, you will not be welcomed here. It was a such a shame, and really tarnished my family’s experience in Lake Geneva.
