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January 2024 by Kenneth H.
I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did everything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc.The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.)Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now.They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.
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September 2023 by Kevin R.
DO NOT TAKE YOUR CAR TO MIKE AUTO - SPRING 2023If I could give a negative rating to mikes auto repair I would. DO NOT TAKE YOUR CAR HERE. A standard radiator replacement was completely BOTCHED by the mechanic leaving (rookie mistake) The transmission on My Wife's car permanently damaged. Mikes AUTO conveniently came up with an excuse ; and I was offered no restitution for the botched repair job that ruined the transmission on the car. They still have not contacted me to resolve this terrible situation after numerous attempts and the initial visit to tell them of the problem where they admitted to making mistakes. Check out their bad reviews on other sites and with the Better Business BureauTAKE YOUR CAR TO MIKES AUTO AT YOUR OWN PERIL
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August 2023 by Nakia S.
These Michanic's are useless they diagnose that my car needed and engine cause me to almost sell the car as scrap after the quoted me a engine replacement cost of 7500 only to find out that all the car wanted was a relay thanks to youtube I fixed it myself wasted 1150 bucks for them to tell me crop thanks for changing the battery because that's all they did
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March 2023 by Quinn Moore
Great service! ?
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August 2022 by David M.
Reliable and responsive but watch his "add on" suggestions...those can run up the price and might not be necessary. Get a second opinion like at your dealership.
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April 2022 by Jacob Thomas
Not a gas station and rude people.
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April 2022 by AstellicWorks
Terrible people.
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March 2022 by My Opinion 2.
Would not recommend! Diagnostic test cost $143.00 and the codes did not match the recommended repairs they claim were needed on our vehicle. Their estimate on needed repairs was around $1400.00! We ended up taking it to an honest mechanic who informed us that certain repairs quoted were totally unnecessary and our total bill was $512.00.
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March 2022 by Carrie C.
ALWAYS stellar service. These guys go above and beyond with repairs and customer service. Honest, trustworthy, and no BS, ever. Simply the best.
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September 2021 by Jackie Jose
Clean the restrooms better thanks
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May 2021 by David K.
Brought in a Mercedes, upon their representation that they had the tools to work on foreign cars. They didn't, and attempted to charge me for the diagnostics when they didn't have the tools or certification to repair/address the issues. Bad business practice.
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March 2021 by D N.
Prompt and good repair work on my two cars, and at a reasonable price. Friendly and professional.
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February 2021 by M B.
i brought my BMW M4 here because I had a slow leak in the passenger right snow tire. In less than 1 hour they had the tire repaired and I was on my way. These are reputable honest people. Shout out to Jake and Gary. Take your car here. You will not be disappointed.
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October 2020 by Gary Hallas Sr
Mike's auto repair- see Cody
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December 2019 by Larry Lentz
Marathon at this location was sold at least several months ago! This location is Mike's Repair. They do mostly the simple maintenance and repairs here, and the more extensive work at the location a few blocks away.
