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November 2023 by Monica Groth
This looks like it should be an outstanding car wash, however the back of our car was still filthy. We had to rewash it when we got home. The reason it’s two stars and not one is because there was a man who sprays off your tires before you enter the wash.
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October 2023 by R B
Good place to get a car wash. Very nice staff and good vacuums . They just got new brushes in the tunnel for better cleaning.
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October 2023 by David Burbrink
Been a member all summer for the monthly program. The dryers at this facility are old and do a very poor job of drying the car. Its a good thing they provide towels so you can finish the job yourself.At the vac stations there are signs that say AIR. but there is no Air to help dry the spots you cant get with a towel. The only reason I go there is convenience. Its close by, but the wash is inferior to what you will find at other car washes in near by cities. Its a shame Lake Geneva can't have a better option.Service: Vacuuming
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June 2023 by J D
Hans you have a problem, you need to figure out the full service or you're going to go out of business. Fast Eddie's is packed in McHenry because they have people who can vacuum the inside and wipe the windows down. What's your plan to fix the problem? Went in the other day to signup 2 vehicles for full service, the BP in twin lakes has a nice wash and nice vacuums for a small fee. The nice girl working inside explained the situation, you need to hire a consultant to fix it. The last thing someone who just worked all day wants to do is vacuum and wipe windows. It's summer, the hot dog stands and ice cream stands have teenagers shelling out food to make gas money. Get the workers back inside 1 way or another for the full service. Or join forces with Fast Eddie's for some employee options.
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May 2023 by Andrew Olson
Paid $21 for the best wash specifically for the "bug prep" and yet the kid sending the cars didn't even spray my truck with it, and what a surprise I come out with bugs all over my windshield still. Do I really gotta ask someone to do something I paid for? Won't be back
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May 2023 by Zach Glennon
harging over $16 for an exterior and giving dirty towels for you to dry off your own car. Signs say they offer self service vacuuming but no vacuums around at
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May 2023 by Ashley Vos
The top brush in the car wash pushed my roof antenna down, causing water to leak into my vehicle. It needed to be replaced. The employee at the facility even admitted it was likely from the car wash (not stored in a garage, no scratches, etc). The owner was not helpful.
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March 2023 by Gail Kuney
I have an issue that we need to resolve please! I just bought my new van, and I have previous pictures of it of course with the excitement. So I decided to take it through your car wash expecting there to not be any problems because I know that I can trust you guys with as many times as I went previously. Well my whole world changed when it came to car washes here, I could tell the equipment is cheap because I could hear a few scuff sounds unsure why at the time. I didn't even get the full package deal that I paid for. Not to mention it was advertised for $20, ended up paying $21 which I guess is normal with life these days. We were not given a receipt this time but I do have my bank statement for it. I know it's not a huge difference in pricing, except for as a marketing director that is wrong. I now have three fresh metal to metal scrapes, and my lawyer will be getting involved along with my insurance company if we do not get this resolved in a fair manner, I did call a couple times and no answer. I've heard many things about your changes, the owner and why the crew is 90% gone and that makes it my fault for continuing with it because I trusted in your company for so long but it isn't my fault for your equipment scrapping against my van. I will say I appreciate the towels being out for us to use and I appreciate the vacuums, except the one we used was falling apart but we just used a different one. The lady that came out to grab the towels had an amazing spirit and works well for who y'all used to be.Service: Vacuuming
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March 2023 by Gail K.
I just bought my new van, and I have previous pictures of it of course with the excitement. So I decided to take it through my favorite car wash expecting there to not be any problems because I know that I can trust them with as many times as I went previously. Well my whole world changed when it comes to car washes there, I could tell the equipment is cheap I didn't even get the full package deal that I paid for not to mention it was advertised for $20 ended up paying $21 I know it's not a huge difference. Except for as marketing director that is wrong. I now have three fresh metal to metal scrapes, and my lawyer will be getting involved along with my insurance company, I did call them and to no Surprise no answer. I've heard many things about their changes and it's my fault for not believing in other people's truths because I trusted in them for so long.
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February 2023 by Citizen Passenger
It was great when they offered full service car washes, but without that, there's not much sense to go here since an exterior wash can be found anywhere for a fraction of the cost.Can anyone recommend a full service car wash in the Westosha area?Services: Vacuuming
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February 2023 by Kevin Jones
I agree with other reviews! We paid $21 for a car wash and it didn't look much better afterwards. The vacuums were pretty awesome though
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February 2023 by AC Carlson
My car is affectionately called the “Farm Honda” and is regularly covered in mud and salt and frequently carries a lot of horse stuff and my three large dogs. I got the $16 wash and I wish I had taken a before and after because my car was so sparkling clean! One wash at Melges was like 3 washes at the places that are closer to me. I also appreciated the free vacuums and rags available and the friendly staff. I will definitely be stopping by on my next visit to LG!Service: Vacuuming
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January 2023 by AstellicWorks
I'd give the place a 4 because the back of my BMW never gets cleaned after a wash.However, I bought the unlimited pass and tried to use it twice today because of how filthy my car got and was denied, saying I exceeded by maximum washes.I was like, how do you exceed unlimited? You cant come up with a number that is greater than infinity?? Well, it's a one-a-day pass, not unlimited.I've gotten her washed 3 times in a day at MISTER car wash. Utterly disappointed in this false advertising.
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January 2023 by Adam Dahlstrom
Well ran facility that I went considerably out of my way to go to for 15 years because of the interior cleaning service. Very professional.Unfortunately that was recently replaced by a self serve setup. There’s no sense in going out there to do what I can do just as well at any Kwik trip. I’m actually quite disappointedServices: Auto detailing
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January 2023 by Heather Schroeder
They used to have an awesome car wash where they cleaned the inside. Everyone I know went there, now it looks like they don’t plan on bringing that service back. Why go there and spend the money when you can just get the same thing done at a gas station. I used this place weekly, sometimes more! Now, I have to drive to mchenry Illinois just to have them clean out my car. Bring back employees for the inside!!!!!Service: Auto interior vacuuming
