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February 2024 by Michelle Bastek
The male banker just right out lied to me and the main branch. Terrible service. I'll be closing my accounts.
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March 2023 by Karen Whalen
PNC's policy is to hold the customer 100% responsible for any loss due to identity theft, scams, etc. I see a review from 2018 where they worked with a customer after an unfortunate situation like this. I can guarantee you, they no longer do this. They will stick you with the entire bill. The "agents" read off a script and have no ability or desire to help. I am in the process of closing all of my accounts with PNC and hope to warn everyone else of their practices. Scammers target this bank and their customers, and the bank doesn't care if police reports are filed, or what happened, they just want their money and will hire a collections agency to get it from you. Do yourself a favor and don't use this bank.
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October 2022 by Angie Perez
The tellers are great but when you have an issue, It seems like the manager is always in her office and too busy to deal with customers
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August 2022 by Kyle Bellanger
The branch manager of the Lake Geneva office, Ashley, truly delivers on all aspects of care and service. Ashley was quick and willingly eager to go above and beyond to assist me during a time of need. Ashley is amongst the most compassionate and helpful associates I’ve dealt with at PNC. Ashley is a true leader and I feel any of her immediate peers should take a lesson out of her book! She is incredible! I would highly recommend the Lake Geneva branch for all of your banking needs. Ashley is fantastic and will ensure your needs are met and taken care of!
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July 2022 by Richard Kelman
Friendly staff, efficient service.
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January 2022 by Dan Vanderweit
Jessica Garcia is awesome! I had an issue with my business line of credit which several phone calls and faxes with customer service couldn't fix. Finally went into the local branch and Jessica fixed it all for me. Thank you. Great branch, and everyone here is very nice.
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October 2021 by Austin Tofel
They take your money a lot of it I’m sad
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February 2021 by Sym Cardnel
Love this PNC location as its super easy in/out and IMHO gets very little use.
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March 2019 by Anthony Knox
Super rude teller
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June 2017 by tom kneipper
Very nice people, and recently remodelled.
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March 2017 by Mary Lesniak
Such a nice bank. All the folks that work here are quick, friendly, and accommodating. Really good experience to bank here. We have been at PNC for years.
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September 2016 by Mark Rhodes
Started with them on a promotion and have been pretty happy. The services I use have been helpful in reestablishing myself after 3 years of disability.
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January 2016 by Scott DeBerg
Been banking with PNC since it was National City. They have been nothing but professional and helpful during the past years. I recently experience my accounts being hacked into - they helped me through everything, every step of the way, for which I thank them. Nothing but excellence from PNC Bank.
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June 2013 by S C Turnbull
I have been a customer for many years(25+),I know it was National and St. Francis prior. The staff is courteous and professional and all my transactions are A#1. Will recommend this business to anyone that resides in the area.
