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May 2023 by Austin B.
Spoke with "Rob" who is suppose to be a "Manger", which I find hard to believe based off how disrespectful and unhelpful he was. Did not resolve the situation and I am completely disgusted that Home Depot allows such people to represent their company.
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April 2023 by G Rey
Clean place to shop easy go in and out
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June 2022 by Denise Martinez-Brzezinski
first time I ever went to your store bought a refrigerator got a credit card with 5000 limit which was good since I need many things from you but canceling my fridge and giving up cartrrd from all the bs said I was getting 11 percent refund..being dealing with this since May been well almost paid off redbridge was to get not til July 7th but getting billed 4 it now saying not til 12th I give up after 5th phone call on hold 25 mins and just hung up calling tom to cancel it all and shop Menards never had prob getting refunds from them stinks cause your closer to me but rather drive 30 mins than hear lots if I hear anything at all.m and this site sucks try n correct and that dont even work so good bye
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May 2022 by Stu F.
Big box shopping at its best. I can shop here or pay an extra 20-30% for the local hardware store. And the selection is bigger. When I need consulting than I'm willing to pay the extra for the product
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August 2021 by Mary B.
Two days; 3 fails. 1) Yesterday online inventory showed 17 units available for an item in lawn care. Drove to the store, nothing available, not even an empty box. 2) Ordered online, was to arrive tomorrow and now may not show up for a week or more. 3) went to look at shades for my outdoor screened in porch. I asked about a particular shade, not sure whether it was for outdoor use or not. The department sales person pointed out all the reasons it wasn't for outdoors. Ok, fine. What would you recommend? He didn't respond for a while, then said that he couldn't make a recommendation because some people like one thing; others like something else. That's ridiculous. When you go to a department to buy something or ask questions, don't you expect them to know the product. Isn't that what they are there for??? If he was new, he could have just said so. Honestly don't know what to think. Not sure I'll be going to HD unless it's something I already know well. Definitely won't be buying shades there.
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March 2021 by Teresa Hamer
I purchased 6 dining T Stitched chairs from Home Depot. The chair legs were all nicked down to the wood, threads on the seam of 1 chair were loose. You know over time that seam is going to split. 1 chair leg was cracked. I ordered these chairs online so I could do curbside pick up due to Covid. When I called the store to tell them about the cracked leg, I was told I had to bring the chair in. Very unhappy customer here. I really should just return the chairs!
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February 2021 by Morris N.
They recently put in veteran parking. I get my 10% veterans discount. If you don't go during weekends, you won't find big crowds which is great. When you first walk in, they have hand sanitizer and offer free masks if you need one.
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February 2021 by Greg Pennington
The sign at the door says masks are required. The last 2 times I’ve been in the store, I encountered 6 people without masks in a total of about 10 minutes. I mentioned this to an employee today. She just shook her head and said there’s nothing they can do. I do like the store and have made many purchases there, but with 2 excellent hardware stores nearby, I’ll be taking my business elsewhere.
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December 2020 by Katie G.
Friendly staff, lots of displays, clean store, and a wide variety of items. I love shopping here! Made a return today with no hassle and also purchased two new bronze finished floor lamps for a bedroom. Will be back :)
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November 2020 by Christopher Anderson
All self check out No PRO DISCOUNTS
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August 2020 by Wendy Bollwahn Kowalski
Purchased this microwave, quit working after one time. Went for months back and forth with Home Depot and Samsung. Had Home Depot tech come back to make sure it was installed correctly, then
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May 2020 by Benjamin G.
It's unacceptable that almost none of your associates are wearing masks. If I need to ask for an associate to cut chain or wire for me and they are getting closer than 6 feet to me (and multiple employees did come right up to me), they need to be wearing a mask. It's that simple. Anything else at this point is dangerous and aggressively stupid behavior.
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May 2020 by Amanda S.
my daughter and i are redoing our kitchen and have recently made numerous trips to lake geneva's home depot. we ran into 3 different employees that gave us such good service!! so good in-fact i'm posting this review (i rarely Ever post reviews unless i'm extremely happy or extremely pissed).. last week, Terry in paint, yesterday was Jim from "doors & windows department", and today was Dave from freight!! all went above & beyond, very professional, knowledgeable, and KIND!! so very happy with their service!! thank you(:
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March 2019 by Gary G.
From the moment I walked in, I saw nothing but professionalism. I was needing some wood panels to be cut, several other retailers stated on their website that they don't cut it to size (this included Menards). The associate in lumber was very helpful in selecting the panels I needed, and also cut it to size at no extra cost. When I checked out, the associate at the register was also very professional and went "above and beyond" customer service. A+ Home Depot!
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November 2018 by Randy G.
Home Depot is Home Depot. You've been to one you've been to them all. There is always someone there that don't really know what they are doing but they are willing to help anyway they can. And then there are always those people walking around that will say hi to you when you pass, but will walk by so fast they hope you don't ask for help.