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November 2023 by Randy Christeson
Waited for twenty minutes then pulled to a table where they were working with someone else and treated as the third wheel . I left and bought T-Mobile service through mint mobile.
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September 2023 by CJ
The manager Brittany was absolutely awful. Send my girlfriend to a different location because she didn't know how to do something and then the other location didn't know how to apply the same discount I wanted at the first location..... so I switched to spectrum :)
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September 2023 by Brian Schultz
T-Mobile in Lake Geneva provided the best service ever! Nicole was able to set up a new phone, process a defective phone that I received, finish trade ins, correct previous account set up mistakes, all while making make me feel like a valued customer and helping another. T-Mobile could use more associates that operate at this level. If you’re thinking of using T-Mobile, make sure to go to this location!
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August 2023 by Sam Ebadi
The best T-Mobile store in Lake Geneva! Our internet bill jumped from $50 to $80 this year! T-Mobile helped us to have an unlimited WiFi for $40!The store's friendly staffs provided an equipment (modem-Router) that didn't need a cable or anything else than using the App and setting it up in a few minutes!Even T-Mobile offered a free trial to test and see if we would like to have the service.
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March 2023 by Lyle Wermund
Great service. Good plans for seniors
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March 2023 by Joey Rodriguez
Brandon and Gerry were very professional and helpful! We had att and was paying $400 for our monthly bill and told them about it and they gave us a good deal that makayla and I were very happy with. They answered all my questions without hesitation. They really do care about their customers. And said if we have any questions or problems to go into the store and they will have no problem assisting us. You guys seriously rock!
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February 2023 by Mary Slawson
I came in to get assistance on my phone and Brandon gave me one of the best customer service I've ever gotten . I will be coming to this store all the way from Delavan just for him! He is amazing ! Solved all my issues very quickly
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February 2023 by International Tai Chi Alliance
Good service!
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January 2023 by Dennis Grubb
Came into the store because I was having issues with my iPhone and Brandon is one of the BEST techs I’ve worked with! He fixed my phone in seconds ! He acknowledged me as soon as I walked in the door and I can’t ask for any better service than I was given !
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January 2023 by Suzanne Tsamardinos
Brandon the assistant manager and Tory gave the BEST customer service I’ve ever had !! I love this T-Mobile and the staff is amazing !! If you visit ask for Brandon !!
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January 2023 by Cindy Paddock
Brandon the assistant manager at this location has one of the best customer service someone can give !! I love this store! Brandon has helped me with any issues I've had and is very understanding to work with.I come to this store instead of Delavan even tho I live close to delvana. The great customer service is worth the drive everytime. I highly recommend working with Brandon here.
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December 2022 by Kami Gorski
Gerry is so awesome ? appreciate all the help!
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November 2022 by Gary Hallas Sr
Really Great Customer service, best in price, best in products.
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November 2022 by Doug Sumner
Knowledgeable friendly staff and had what we needed in stock
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October 2022 by Mark D
Brand new store very helpful. Fixed my phone and gave me a $300.00 discount on a new Pixl 7.