This Walgreens location is noted for its large selection of general merchandise, including squishmallows, makeup, and even souvenirs. The store is open 24 hours with a brief overnight break. Customer experiences are mixed, leaning more positive for general shopping than for the pharmacy. The pharmacy itself is often very busy, both in the drive-through and inside the store, which can lead to slow service and frustration depending on the time of day. While some phone interactions can be curt, the pharmacy staff is generally described as nice, careful, and helpful, especially in person when answering questions. The other store employees are frequently highlighted as quirky, friendly, and fun. Specific praise is given to the helpful and kind staff in the cosmetics department, who provide fantastic customer service, patiently help with product selection, and assist with signing up for rewards cards. Many customers appreciate the great location and plan to continue shopping there, noting there is more good than bad.
I really appreciate the pharmacy staff here at the Lake Geneva Walgreens. They are friendly, helpful and efficient.
March 2026
I waited for 45 minutes in line for meds. Only one counter person working . Called auto pharmacy and orders were not even on order even after I talked to a phone tech 2 days before. This ran me out of a critical med . This place has gotten horrible at staffing and order taking
March 2026
It was the only place open at 11:30 and both my dogs had just been sprayed by a skunk. I stopped in and Tyler was kind enough to grab us a bunch of hydrogen peroxide from the back room. He raised out stunkened spirits and quickly sent us on our way. 10/10 late night service from Tyler, give that man a livable wage.
