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December 2023 by Kendra Johnson
the guys at jiffy lube were so helpful. they went above and beyond for me. i went in for a routine oil change , which they did great — but on top of that they were so kind as to help me install my new windshield wipers & even taking me underneath my vehicle to explain what the problem looked like to give me a better understanding. not only did they do all that for me, they also threw in a discount. will be going back again for sure.
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December 2023 by robby rands
Great service friendly people. I brought a tire to be put on and it took them less than 15 minutes to get it done!!! Will definitely be returning.
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December 2023 by Mike Dale
Only issue was when tires were rotated, tire pressures were not adjusted for new positions. Overall though it was a great experience and I really appreciated the work they did for me. I will be back. Most professional oil change place I have ever been to.
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November 2023 by Brock B.
They are fast I dropped off a tire and they had it done very fast they have done tiers prior for me and every time it is done very quick and efficiently I will recommend them for everything oil changes,tiers what ever they can do I will recommend them
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November 2023 by Anthony Nichols
I had a great experience here! Austin, Kaleb & Scott were amazing. I stopped by 2 other oil change shops before coming to Jiffy Lube, and I should have started here! The first shop’s sign said they were open, but no one was there. The second shop said their internet was down and I should come back later. Jiffy Lube was ready for my business from the second I pulled up. They got me in right away, were friendly, explained everything, and answered all of my questions. Thanks Jiffy Lube Team, I’ll be using you all from now on!!Service: Oil change
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November 2023 by Bobbi Pipkorn
I was an hour and a half from home with my mom's car when I noticed really bad shaking and drifting steering wheel. I parked at Kwik trip to call my mom to let her know what was up and noticed Jiffy Lube next door. They were closing in 6 minutes and had a vehicle in one of the bays yet, but still offered to help me any way they could. The lead mechanic was not there, but these guys did what they could. They checked tires to make sure none were low on air, inspected them for broken belts, and tightened the lug nuts. The problem was still there when I left, but they were working past closed at that point. I made it home and later found out that there was a broken belt in one of the front tires. I checked the tires myself before stopping at Jiffy Lube, so I don't even care that we all missed it. What I do care about is that these guys took care of me, treated me with respect, and went ABOVE AND BEYOND to help me at 6 minutes until closing time. I'm in the area quite a bit these days and will be coming here for my oil changes for sure!As for the bad reviews here, some folks really need to understand how staffing a shop works. Not everyone here is a mechanic. The fact that they saw guys "standing around" while they waited means nothing to me. I worked at a vehicle service center, not everyone there can do ALL jobs and I bet if they would have asked the guys, they would have given the honest truth about why they weren't working on their vehicle yet. Honesty speaks volumes and these guys got it! 5 stars for these guys, and thank you for taking care of me and my mom's car!Service: Tires
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October 2023 by Brian Greeler
Great Service and knowledgeable people. While waiting they offered a customer a discount to come back for another tech to check out his older vehicle as they did not feel comfortable. Honesty at its best.Service: Oil change
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October 2023 by matt viner
I seriously can’t believe all the positive reviews. I went in and they wanted to do a “consult” on my truck. lol. Then they wanted all my personal info. Then it was 112$ for their cheapest basic oil change. They wanted me to pick my oil like some sort of fine wine. So apparently many people aren’t aware this is a rip off? Hey, maybe they do great work, couldn’t tell you, I left.
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October 2023 by Astrolexus
They had good quality customer service, it was quicker than expected, and my car worked great after! Will definitely go back in the future and I highly recommend it! ??Services: Tires
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September 2023 by Joshua Howard
Every time I come here I'm treated very well! They're honest gentlemen and work effectively. I do not go any where else for an oil change. I appreciate the service.
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September 2023 by Joseph Benton
Staff is amazing. Always got a good attitude about taking care of the customers and taking care of Customers vehicles. Every time I come in to get some maintenance done they always been backwards and find good deals on Prices.Services: Air & cabin filter replacement
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September 2023 by Nelly Lencz
The worst place to go to! I should have listened to all of the reviews on Google and Facebook about how awful Jiffy Lube is. Labor Day weekend I drove 50miles from my home to spend the day in Eau Claire. My car was running flawlessly and just needed an oil change figured since I was in the area I would get one. Around 3:00 pm I arrived at Jiffy Lube #4032 Lake Hallie where I received oil change. I drove 13 minutes down the road to a gas station where I turned off my vehicle and could not get it to start up again. I open the hood of my car and noticed my air box was extremely loose. I needed to call a tow to bring my vehicle to a mechanic shop where it was inspected and diagnosed. The mechanic stated "whoever changed the oil didn't clean out the air box causing it to clog the mass airflow sensor, preventing the car from starting." I obviously had to pay for a tow and for the mechanic which I was willing to bite the bullet and pay without a fight. I tried talking with the manager of this location, Rich, asking to be reimbursed for a faulty oil change service (for $89.38 mind you. Quite the expense of oil change but I would be willing to pay that if I'm paying for quality.) that ended up causing more issues and money I had to pay in the end.Rich responded to me saying that my vehicle not working wasn't his fault and that he would not be reimbursing me for anything! He didn't even apologize!It seems Jiffy Lube workers are incompetent or were never fully trained on how to do their job properly. I am blown away to see how many negative reviews there are regarding this place and how little management seems to do to try to keep their customers happy.Attached to this review, I have added the invoices from both Jiffy Lube and the mechanic who needed to fix their mistake, and the picture of the debris found in my air box that the mechanic sent to me.Do yourself a favor and never go to a Jiffy Lube. If you do I suggest to watch them like a hawk the entire time to ensure they do as they are supposed to.What a ridiculous "business". Waste of time, money, and breath if you try to complain about it as the higher ups don't seem to care.
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September 2023 by Ellyn Bartelt
The employees seemed to be in a great mood and worked well together. The oil change also included vacuuming my car which was definitely a nice surprise. Convenient location, very clean, done in less than 30 minutes.Services: Air & cabin filter replacement
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September 2023 by Jordan Atkinson
from the second i pulled into the establishment they were super accommodating, offered me a water on a hot summer day. very quick service as well my oil change couldn’t have been more than 15-20 mins max. would highly recommend jiffy lube for a quick and quality oil change.Service: Oil change
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September 2023 by Nelly L.
The worst place to go to! I should have listened to all of the reviews on Google and Facebook about how awful Jiffy Lube is. Labor Day weekend I drove 50miles from my home to spend the day in Eau Claire. My car was running flawlessly and just needed an oil change figured since I was in the area I would get one. Around 3:00 pm I arrived at Jiffy Lube #4032 Lake Hallie where I received oil change. I drove 13 minutes down the road to a gas station where I turned off my vehicle and could not get it to start up again. I open the hood of my car and noticed my air box was extremely loose. I needed to call a tow to bring my vehicle to a mechanic shop where it was inspected and diagnosed. The mechanic stated "whoever changed the oil didn't clean out the air box causing it to clog the mass airflow sensor, preventing the car from starting." I obviously had to pay for a tow and for the mechanic which I was willing to bite the bullet and pay without a fight. I tried talking with the manager of this location, Rich, asking to be reimbursed for a faulty oil change service (for $89.38 mind you. Quite the expense of oil change but I would be willing to pay that if I'm paying for quality.) that ended up causing more issues and money I had to pay in the end.Rich responded to me saying that my vehicle not working wasn't his fault and that he would not be reimbursing me for anything! He didn't even apologize!It seems Jiffy Lube workers are incompetent or were never fully trained on how to do their job properly. I am blown away to see how many negative reviews there are regarding this place and how little management seems to do to try to keep their customers happy.Attached to this review, I have added the invoices from both Jiffy Lube and the mechanic who needed to fix their mistake, and the picture of the debris found in my air box that the mechanic sent to me.Do yourself a favor and never go to a Jiffy Lube. If you do I suggest to watch them like a hawk the entire time to ensure they do as they are supposed to.What a ridiculous "business". Waste of time, money, and breath as the higher ups don't seem to care.
