Markquart Toyota's Service Department is staffed by certified, trained automotive technicians who can handle any auto repair or service need. The team is described as super friendly, helpful, knowledgeable, and efficient. They provide a convenient process, keep customers informed throughout the service, and ensure clients understand the work being done. Many reviewers report being completely satisfied, receiving fair estimates, and having work completed ahead of schedule. The staff can answer questions and handle recalls quickly. However, some logistical aspects received feedback. One reviewer noted that a service took much longer than the estimated time, suggesting more realistic expectations would be helpful for planning. Another mentioned that their car was parked outside in the rain upon completion due to a lack of covered space, which diminished the feeling of being cared for. Overall, experiences are generally positive, with the department receiving high recommendations for its skilled and communicative team, though occasional reminders of its large-company logistics are present.
I recently had the pleasure of working with Service Consultants Casey Stanton and Randy Jones. Randy actually got behind the wheel and took the time to explain and demonstrate the options and functions of all those confusing icons! At Markquart Toyota, all of the employees I've interacted with have been friendly and helpful.
September 2024
Always a great experience. Staff is attentive, considerate, and oil changes are timely.
September 2024
Always a great experience. Staff is attentive, considerate, and oil changes are timely.
