Summit Credit Union is dedicated to helping members transform their financial goals into reality. They provide essential products like checking and savings accounts, credit cards, and home loans, along with valuable financial guidance and education. Membership is open to everyone, and once a member, support continues for life, regardless of changes in circumstances. Many reviews highlight the excellent service provided by staff members, particularly Emma Pooley, who is praised as a mortgage loan officer for her communication skills and quick responses. Customers appreciate her ability to simplify complex processes and provide tailored advice. Others mention positive experiences with branch staff, such as Maria, who efficiently scheduled appointments to fit individual needs. While some customers prefer traditional teller services over automated machines, the overall sentiment remains positive, with multiple reviewers expressing satisfaction with their experiences. The credit union is recognized for its commitment to making financial journeys easier and more accessible, ensuring members feel supported throughout their financial endeavors.
My dad went in and was overjoyed with the staff, they helped with his mobile app as he was locked out. Rachel and Nikki were both very helpful and fast, thank you for doing a great job
July 2023
I have been to a handful of branches and I was suprised to see this one has a low rating. I prefer to have a teller the new teller machines. I would come back here.
April 2023
Every one at Summit Credit Union Especially Emma Pooley was great at helping make my first time home mortgage process quick and as easy as it could have been. Without having a realtor they made some of the terminology more understandable and easy to follow.
