Summit Credit Union is dedicated to helping members transform their financial goals into reality. They provide essential products like checking and savings accounts, credit cards, and home loans, along with valuable financial guidance and education. Membership is open to everyone, and once a member, support continues for life, regardless of changes in circumstances. Many reviews highlight the excellent service provided by staff members, particularly Emma Pooley, who is praised as a mortgage loan officer for her communication skills and quick responses. Customers appreciate her ability to simplify complex processes and provide tailored advice. Others mention positive experiences with branch staff, such as Maria, who efficiently scheduled appointments to fit individual needs. While some customers prefer traditional teller services over automated machines, the overall sentiment remains positive, with multiple reviewers expressing satisfaction with their experiences. The credit union is recognized for its commitment to making financial journeys easier and more accessible, ensuring members feel supported throughout their financial endeavors.
Rhianna helped me open an account and apply for my first credit card, and also then helped me get an auto-loan. She was very thorough and made sure I understood everything she was explaining to me before moving on.
March 2026
Julie was super helpful with getting me my first credit card! She kindly answered all of my questions and helped me find what was the best fit for my credit goals.
February 2026
Julie in Lake Mills WI branch was absolutely wonderful to work with and made the process so simple and smooth. Look forward to working with them!
