Smith Pharmacy is an independent, family-owned pharmacy providing full-service, low-cost, and personalized care. The staff is described as very trustworthy, friendly, knowledgeable, and efficient. Pharmacists patiently provide information and answer questions, with specific praise for their professional expertise and willingness to support the community. Customers report experiencing exceptional and empathetic customer service, with one noting a pharmacist went above and beyond to resolve complex medication and insurance issues. This service-oriented approach has earned strong loyalty. However, some constructive criticism notes that the younger technicians can be prone to interruptions and verbal clumsiness, suggesting a need for improved communication etiquette. Overall, Smith Pharmacy is championed for its affordable, patient-focused care in a complex healthcare environment.
Thank you to Nic Smith for visiting our Parkinson support group today. Your knowledge and professional expertise benefits our group greatly. Thank you for taking the time out of your busy schedule to provide us with this.We appreciate you and your willing support.Kim PattersonCarePatrol
May 2024
love the prices but wished for a 2nd location. Getting pretty crowed.
May 2024
Very trustworthy staff who are willing to take the time to answer questions and the pharmacists patiently provide information about prescriptions.
