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October 2023 by Sam Ludwig
I always can count on this staff to get my boat fixed in a timely manner. There Saturday Winterizing went very smoothly. Thank all you guys at Don's Marine.
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August 2023 by Michael Carter
Went to buy a boat, and the salesman wouldn't budge a dollar on the price. I thought this was kind of odd being a dealership.
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August 2023 by Michael Cain
Exceptional service!! I had my boat into Don's for work on my trolling motor and my tilt and trim. They did the repairs quickly and everything works fine. I have a custom boat tarp that had three snaps that had broken over time. The tech took it upon himself to repair those when he put the tarp back on. This sort of service is unusual but very much appreciated. Thank you!
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August 2023 by MARK GREENE
We bought our boat from Don's 4 years ago, and have been storing it there, and having them service it. I have always been pleased with their communication and work being done.We decided to purchase and have them install a SureShade electric bimini top on our boat.After having our boat for a week, nothing had been done, and I couldn't get an answer to when it would be done, so I picked the boat back up, and brought it home.I contacted Andy about my situation, and he arranged for our boat to be picked up while we were gone. Two days later when we arrived home our boat was on the hoist with the new Sureshade top on it. Gary, the installer, did a great job with the installation. I then asked for two optional front support straps to be installed. We worked it out so that I drove to the Okee launch ramp, Gary installed the straps right there, and they loaded our old bimini top on the boat for me to take home(at no extra charge).Yes, the week of no progress was frustrating, but that happens to all businesses. The important thing for me is that Andy, Brandon, Kasey, and Gary all did what it took to satisfy us.I wouldn't hesitate to recommend them to do business with.
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July 2023 by Jennifer Ceriale
Unimpressed. Pick up the boat from them after they were supposed to repair it in the off-season, we launched it 4 hrs north to find out it was still having the same problem! When I dropped it back off (our vacation with the boat now ruined), there was another guy there with the same situation dropping his boat off because it also was not fixed! Its now mid summer and still no boat because they are back logged!
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June 2023 by Caleb Roth
I have to say, I saw all these good reviews on dons marine and I decided to send my boat in for a motor service and a depth finder installation. But I was disappointed in the customer service and how I couldn't get a straight answer from anybody I talked to about the status of my boat. Long story short it wasn't going to get done by the time I needed it if I hadn't called them 3 times in one week and one the day I needed it back. And I'm still waiting on a bill from them 1 week after they said they'd call me. Needless to say I'm never going back and wouldn't suggest this place.
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June 2023 by Andrew B.
I am thoroughly impressed and highly recommend this organization. Our boat was in storage here and the line for delivery was very long (2 weeks) and we were crushed. Until I get a 7am call the next day that their guy was running my boat out and will be there in 15 min. It turns out that one of the crew came in at 4am to make our boat ready for delivery. I was so surprised and impressed that one of the crew went above and beyond so we could have our boat. What an amazing team and you earned my loyalty and business.
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June 2023 by Ben Kuehl
These guys are the best. Been using them for boat storage and maintenance for 6 years. On time-on budget and great personal who work there. Highly recommended.
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May 2023 by life is good
Excellent service! I recommend them to everyone.
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September 2022 by dela wade
Fantastic place to buy a boat as we did in 2018 and there parts department is also fantastic to get maintenance items a great place all around.
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September 2022 by Joe Pozzi
Polite, knowledgeable and loaded with information. I'm all set up for storage!
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August 2022 by Hans Hilbert
Service dept was really helpful in getting me a replacement prop. They let me borrow a used one to make sure it was right before taking my money. Very nice folks to do business with!
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July 2022 by Rich Reader
I am absolutely thrilled with the service I received from Derik and Gary. My boat had electrical issues, so I dropped it with them for service. They were booked solid 30 days out, but told me they would try to work me in. Ten days later they called, the boat was fixed, and the cost was very reasonable. I highly recommend their service department.
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June 2022 by Jim Layton
Always great service and very helpful, thank you.
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February 2022 by T Wildenberg
The folks at Don's marine are incredibly customer focused. I would highly recommend them for any boating needs.