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September 2023 by Jinisa Lo
Their employee Chris (female) is very rude. Called today about a simple request & she was really defensive/spoke back in an unprofessional manner. Also tried to ask for her title & she snapped back instantly asking for mine. People have their days I get that & I’m not taking this experience with her to heart but I sure hope she doesn’t speak to others the same way otherwise, she should definitely reconsider her profession.
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June 2023 by Carolyn Seidl
Very friendly and knowledgeable staff. They make time to discuss your medications.
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May 2023 by Sherry Wold
I was in yesterday to pick up my Rx. Eric (pharmacist on duty) was extremely kind and took the time to properly show me how to use the inhaler. Not once did I feel i was bothering him or that he was rushing me along. He did 2 practice runs, showing me technique. Then he did it again, step by step while I did it on my own. Thank you Eric for the extra time to help me feel comfortable. Your kindness is appreciated!
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January 2023 by Tanya Guilette
This is the best pharmacy I have ever dealt with, very informative and helpful always, service with a smile ?
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December 2022 by Michelle
Pharmacist was busy having a casual conversation unrelated to medical advice for over 10 minutes while others were waiting to check out. Will not be back
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October 2022 by Lisa Sinclair
I am amazed by the personalized care at this pharmacy! By the good education provided by caring and knowledgeable pharmacists, and by the good prices.
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June 2022 by John DeBeck
I am sad that I have to give a negative review of the Luxemburg Pharmacy. I had moved to the area and wanted to bring my business to a local pharmacy. In general, regardless of where I have lived, I find that the small, local pharmacies, whle they may not have the same stock of "non-pharmaceutical products" that a Walgreens or a CVS might have, the care and concern for the customer and their health is higher. I thought this would be the case here...but no! My first experience with them was TERRIBLE!! One of the pharmacists---her name is Chris---seems to think SHE is my doctor! The prescription was specific from my doctor, but SHE disagreed with it and how it was to be filled, giving me half of what I was supposed to have covered by the insurance. I had my doctor contact her, but that was not good enough for her! I even offered to pay for the other half to avoid a snafu (it would have only been $20 or so) but SHE would not provide it!! She seems to want to play doctor instead of doing what the doctor tells her to do!! I was absoluetly floored by this! I have NEVER heard of a pharmacist going against doctor's orders!! I previously went to Pulaski Pharmacy, which is about 35-40 miles away. Well, I called my doctor back, who then sent the prescription for the balance due to me to Pulaski, and it was filled without a hitch!! Guess what----while I would prefer to avoid a monthly drive to Pulaski, the people at the Pulaski Pharmacy listen, offer advice and help when I need it, and take care of their patient's concerns. That DOES NOT happen with Chris and the staff at Luxemburg Pharmacy. I am happy to make the drive to Pulaski and maintain a relationship with people who care. I would recommend Pulaski as a concerned, small town phramacy. AVOID LUXEMBURG PHARMACY!! They think they are doctors, don't listen to the doctor when they call on behalf of the patient, and make feeble excuses that hold no truth!!!
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February 2022 by Jean N.
Very competent, professional and personable staff! Great experience everytime we visit!
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October 2021 by Rick Kube
Chris is very friendly, as well as the other people who work there! Nice clean building, well stocked, fair prices.
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April 2021 by ki
The pharmhouse juicery has good food
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January 2021 by Lindsey Wichmann
We have quite a few prescriptions for my family, and I wouldn't go anywhere else. The staff consistently goes above and beyond to help. You're treated like family, and you can tell they really do care. I'd give 10 stars if I could!
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April 2020 by Lynn Thompson
Efficient, informed, friendly, caring service!!!!Much appreciated! Love the healthy options at the Pharmhouse restaurant!!
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March 2020 by Lynie Vincent
Hometown, well-stocked and a knowledgeable staff. What more do you need?!
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March 2020 by Stacy Deprey-Purper
I LOVE visiting this pharmacy. The team is always courteous and professional and I love visiting the cafe for super healthy, gluten-free meals and shakes.
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February 2020 by jean gipon
I suppose a couple of things. Most important too many mistakes with my prescriptions. Poor communication between the staff, just aweful. Chris, the pharmacy owners husband, occasionally works behind the counter or at least acts in such capacity is God awefully unaware of social ques because he was terribly rude and perhaps (confrontational?). Continuing, the staff at this place, have oddly inappropriate conversations and I would happen to think that HIPPA might be an issue in the future of this place if nothing changes so if you value your privacy, think twice at this place. Just my thoughts.
