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March 2024 by Q
Everybody there is always helpful
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March 2024 by Pearl Kemp
I stopped at the ACE on Cottage Grove Road to get a piece of glass for a shadow box. The box itself was broken and had been glued and stapled many times. The manager took it upon himself to create a brand new display case. He did this out of the kindness of his heart. I can’t thank him enough. This box has a special meaning for me and my family. It was my Dads medals from the time he was in the Navy aboard the USS Indianapolis.
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March 2024 by Stanley Strasaman
Called twice to check stock on an item and all they could do was say "You don't say" on repeat
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February 2024 by Keegan Hacht
Didn’t actually go here but I called to ask some questions, guy on the phone was super nice and friendly, good customer service!
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February 2024 by Joseph Frost
Wonderful selection of tools and house supplies. Very wheelchair friendly, for my power wheelchair. The staff are amazing, answering all my questions, and helping my wife when a medical crisis occurred on-site.
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February 2024 by Scott Briggs
I needed a receipt from a year-and-a-half ago because the original was too blurry for the manufacturer to honor our warranty. Called this morning and encountered very helpful and persistent staff that were able to get me what I needed after some thoughtful troubleshooting.Thanks Ace!
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January 2024 by Roland Berns
Courteous and helpful when I needed to return an item. Thanks!
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December 2023 by Barry Barstad
Ace IS the place. A hardware store that has more than just stuff that sells for the mass market.
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December 2023 by Seth Foss
I jumped in for some nuts for a threaded rod and they found me the right stuff!It's right down the road and I'm planning on going there for my needs going forward!
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November 2023 by Bill Heibl
This store is very convenient for me and I was happy when we got our hardware store back. For the most part I still feel that way. However the customer service (weekends ) at the check out would almost be enough for me not to return. You should always be made to feel like your business is appreciated. When you are not greeted, thanked or spoken to at all you sure don’t feel that way. We’ve been small business owners and we’ve always stressed being friendly to customers. I realize some of these clerks are pretty young and new at customer service but it’s such a little thing to say “hi, are ya doing, thanks for coming in”. They are often the only encounter a customer has with the business. I write this because as an owner I’d want to know that I had some improving to do.
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October 2023 by James Lyon
Ran in to grab a couple hardware items and staff was friendly and helpful. Quick easy visit ! Thanks! Jim
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October 2023 by Becky Yoh
Excellent service. Staffed by people who know their products. Best at cutting keys that work.
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September 2023 by Shannon B
Glad to see the store back up and running! Great location, and convenient for many.
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September 2023 by Karl K
Had what I needed and the store is well laid out.
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August 2023 by M P
Nice clean place. Helpful friendly employees
