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January 2024 by Wan Lee
The guy working in the store was very rude and made me feel unwelcome. I was the only customer there so the store was not too busy. Not recommended!
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January 2024 by Natalie Schultz
Went to replace a dead battery. Showed up and the guy did not want to come to the front desk to help, eventually he came out and told us he would not come outside to assist in the battery change. Despite having it stated on website they help assist.
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January 2024 by Igga Dickson
Quick services, staff are helpful
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November 2023 by M. Roldaniewski
Rude and disrespectful guy (morning) and I was the only costumer in the store. Next time I'll drive a couple more miles and go to Autozone (great staff) or Advance Auto Parts in Verona (nice guy in the afternoon).
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November 2023 by Samuel Cai
I've gone maybe 4 or 5 times, with 1 visit being genuinely good. The rest of the time whoever's behind the counter just treated me like a PITA.
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September 2023 by Brandon Lorrig
Rude staff, and up-selling an item by not offering what I came in asking for, and me finding it myself is a B.S game.
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July 2023 by Stephen Schwaegerl
Want to feel stupid, go here. All I got was a no no nope with a satirically laughing guy. Only customer in store and seemed he so irritated that I asked a question. Decided to go somewhere else, was only Customer in store but from onset was nope nope and a laugh then nope. Went to Autozone which didn’t know either but even though they had about 10 other customers they came out looked at what I needed and actually found a way instead or saying nope nope and laughing at me. 06/29 was when I came in and believe me in customer service for 20 years that was just absolutely sad, beyond degrading and I will never ever go there again!!!!!
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July 2023 by Kenyahna Holmes
The customer service in this auto store was horrible. I was the only customer in the store I stood there for 5 min while the sales person typed on the computer. Then not knowing much about cars asked about a bulb. She didn’t even try to help me find. Very Unprofessional.
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March 2023 by David Martin
I called to ask about battery replacement, they said I didn’t need an appointment and to come by whenever. I showed up two hours later and was told “Well it’s not going to happen today, the one guy who does it is clocking out right now. Come by in the middle of the day.” It was 3pm.
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February 2023 by Jonathan Bolte
Big sign in the window saying "free battery installation" but as I was getting ready to buy a battery and ask they say they can not install it
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November 2022 by Jan
I did not find what I was looking for but the gentleman who helped me was very informative.
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October 2022 by Roy C.
Standard auto parts store, has same benefits and drawbacks of Advance Auto Parts franchise
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October 2022 by Drew L
Great selection,staff and location.
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August 2022 by Phrannie Lyons
This place should be permanently closed down. The moment I walked in the door and asked for help I WAS REFUSED. I was the only person there, but the guy behind the counter absolutely could not help me. He was rude and disrespectful, clearly annoyed I was even there, and told me to go to another auto place down the street.My husband called the store shortly after I left (since he was at work and couldn't help) to ask for an explanation as to why he treated me that way, and the guy on the phone was belligerent and insisted they had a lot of customers. That was a total lie. I was the only person there when I got there, and the only one when I left. My husband used to go here for years, but he's vowed never to set foot in there again.Clearly from the feedback other people have left, this place surely won't last much longer. I hope not. It's a useless eyesore filled with unpleasant people. If you go there, you will leave with someone having made your day worse. I do not recommend even bothering. There are plenty of other auto shops on McKee.
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February 2022 by Gary Tallard
The people that work here have always been respectful to me when i need parts or supplies .This time it was a power window motor and track for a trailblazer.Thank you it worked great
