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September 2023 by kathryn
I just recently visited this store and it was a great experience! Leah helped me out a lot, explained the sizing to me and the discounts available when i went. She remained very patient and kind throughout my entire visit and was wonderful to work with and talk to! Very pleased with my experience and as this is the closest aero to me, i will be back!
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August 2023 by Ms Lounds
I am a black female and the black female associate there was giving weird “racist vibe”. Happy to help the other people with a smile and just stared at my friend and I like we were peasants. There is a buy one get one free and my friend took 3 tops, one of which apparently was clearance. We didn’t know because it was in the buy one get one free, the black associate rudely piped in “because we didn’t catch it!”After it was my time to cash and I was using a $50 tell me why this lady grabbed my money from the other associate and proceeded to scan it over and over like I was a scammer. On any other occasion fine I understand, but this one was purely motivated by hate.Please I have never felt this way in a store before. The manager of the location needs to talk to teach her about customer service.
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January 2023 by Frank Sinatra
Oof, pretty awkward staff, went today on 12/29/22 and the only woman that works there didn’t greet us at all, tried asking a question but kept being confusing. I also tried something on and when I came out she just stared like I was some type of weirdo, uncomfortable staff. The other staff are at least more nice and friendly
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May 2022 by Joe Greifenhagen
Wife spends lots of money here on clothes
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January 2021 by Carlos Ramirez-Centeno
Rude employee attacked us for ruining his set of clothes for absolutely no reason, I hope he gets fired
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March 2020 by Warren D.
Almost all of the Aeropostale locations near me have disappeared so I was optimistic when I stumbled across this one during a recent visit to the Madison area. My optimism disappeared pretty quickly when I found the men's section was the size of a medium walk-in closet. I know that guys buy less than girls, but the overall shrimpiness of the section was shocking to me. On the bright side, it did not take very long to see that there wasn't anything that I wanted to buy and was able to move on pretty quickly. Yet during that time, not one employee said a word to me, even as a new employee was being trained at the cash registers...
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December 2019 by Ash Collins
My experience with Pablo was how I want any every customer experience interaction to happen. Super helpful, super nice, didn't get stressed out by the busy store, got me a good deal and helped me find what I was looking for when I was about to leave. 10/10 experience.
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December 2019 by Ruby
Good choices for casual wear ,all sizes available
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July 2019 by Jess Hein
Very disappointed with a store that said that had sales. Won't be going back.
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March 2019 by Jamie Kaufmann
Store was very clean and organized. I was greeted immediately by an associate named Nick. He was extremely helpful and took me to what I needed right away. They had everything in the size I was looking for which was a problem at other stores. I would recommend this to everyone.
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March 2019 by Patrick G
Nice store
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September 2018 by Sie Sar
Clean store. Good selection. Nice staff. A bit pricey though.
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June 2018 by Mason Maeder
Great clothes at great prices. Very cozy store. Recently moved across the mall
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June 2018 by Debbie Crow
The customer service was great and the employees seemed to love their job. Very happy employees.
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June 2018 by Matt Hunter
Felt like a teen again
