-
February 2024 by Timothy E.
Drove across town to buy a radio. sat in the waiting room for twenty minutes. The salesman was too busy to help and no one else lifted a finger. i guess they don't need the business.
-
October 2023 by W R.
Call up there and ask if they work, on Harley davidson,motorcycles,he said yes ,i can't remember owner name,so i made appointment, since i live 65 miles away,went up there drop it off,went around madison area for a few hours,like he said it would take ,came back check it out ,it look and sound good,left and start back the 65 miles ,it started cutting in and out losing power,turn around went back before he closed,he said it was a ground probleem ,so it took it back to shop and i thought it was fixed,so i dove aroung town it keep doing the same problem,when back he was gone and shop was closed,when he said he would wait for me to drive around for 15 minute,so make a long story short,after calling after complaining ,and setting up two more appointment,finally got refund,on part's but not labor,DONT RECOMMEND COMPANY
-
May 2022 by Stephen V.
Just had Jason at Radio Dr install an aftermarket devise in my Odyssey to replace the existing system. Initially I was frustrated. Then angry. First impulse was to return and make a case to get this JVC (second choice, following the planned Pioneer I wanted. On arrival I was informed the Pioneer was sold to another customer getting stereo next week.) removed and self-sourcing the original Pioneer AVH-W4500NEX (this is the one i found in my search, not certain it's exactly the same unit.)The frustration was in part probably my doing. I found myself suddenly out of time and was worried about being late. Which I was in the end. When I called to say I was displeased, in short it was decided I'd best return the following morning to sort it out. During the course of the night I researched and found the possible stereo I wanted and it was in stock. But when I went to BB, it was NOT. Not surprised there. But talking to the young man there go me to thinking that I might be ok with the JVC. The GUI displayed that it was Apple play compatible and that Bluetooth was acceptable (duh, yet strangely didn't work!)The idea of Bluetooth is presumed to mean WIRELESS RIGHT?!Yet it's not actually the case. My wife's Subaru ('21) has a stock system and it 'sees' my phone, and it needs a USB to use my IPod Classic. My vehicle is a Honda Odyssey (touring/nav trim), 2008. Being among the first phone integratabtle models, but sadly too dated for smart phones after probably an iPhone 5. Compounded with all pre 2014 Hondas with NAV, Jan 1 2022, they all suddenly did a global Y2K thing. Killing many functions, notably the clock was forever stuck on Jan 2002 and 9something. Turns out, Jason only told me "you can plug a USB cable through the glove box"Which at a glance meant I would have to run a USB thru the glovebox and into the rear of the head unit. I just paid a fee to not have to DIY my stereo install. So I was naturally really pissed off!At the glance, as viewed from the drivers side, when I looked, no USB was there, so I remained confused and mad. Today, I was in the car, and sitting in the passenger seat, thinking I might just go ahead and see about the USB issue, and wonder of wonders!Behold!Tucked neatly inside, and clearly out of view from the far left, is a female USB connector!Upon paging my iPhone 12 in NOW the screen shows the icons I want!The GUI for this is still an irritation, but like any operating system, there's a learning curve that needs attention and time. As for RADIO DOCTOR, I'm a satisfied patient and will be back for routine checkups!Eric and the other guys are great and sometime in the next week or two I'll probably be tasking them with the backup camera work for my ride.
-
February 2022 by Mike R.
I have an 2008 Toyota that The Radio Doctor installed an aftermarket remote start. I lost one of the remotes and the other remote broke recently. Mike at Radio Doctor worked to find another remote (which is now discontinued) and found a old spare remote. He contacted me that he found the remote and for me to stop in anytime to have it programmed. It was working like new in a few minutes. Thank you Eric for your excellent customer service and support.
-
August 2020 by Doug R.
I've returned to the Radio Doctor for my install/repair needs. They installed a retro radio and under seat sub in my classic. They did a great job with the install. They were fast and under bid. I didn't expect that. I just returned because the radio quit. It turned out to be a blown fuse that I couldn't find. I was in and out in 30 minutes with no charge! I will certainly be back!
-
October 2018 by Andrew P.
They charged me 5x the price for a part! My auto start remote stopped working. They charged me $99 for a XL202 RF to Data Interface module that costs $18 on Amazon. Then charged me $60 to install it. I wish I could give them no stars.
-
August 2018 by David M.
Visiting from Arizona and really needed our inoperative CD player working for the drive home. Called the Radio Doc, he said come right over and an hour later everything is good as new. Charged $68, which I thought was reasonable since the local Honda and Acura dealers were talking $400+ and 2-3 weeks for a repair.
