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March 2024 by Duke Dykstra
I tell all my friends (and they are business owner friends) that Jess, the manager at this location, is very helpful. I mention to my friends will not leave the store with the wrong product in hand. Personality and informed service is what all stores could feature. Those friends of mine that have already gone to this location tell me Jess is very competent and they go to him repeatedly. Great site location too.
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March 2024 by Dominic Bieniek
Manny from Batteries Plus #571 on commerce drive is excellent!
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February 2024 by JW WW
I was able to order the battery I needed online and pick it up in the store. A friendly and professional employee installed the battery in my handheld vacuum for me. With a 18% discount the price of the battery was competitive. At the time of day I was there, parking was easy. The store personnel were readily available. The reason I didn't give five stars is because they had no information at the store about which was the right battery to fit my handheld vacuum. I had to read on their website and on the vacuum makers website to confirm the correct battery to purchase.
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February 2024 by Jared Linebarger
Returned iPhone to “like new” condition with screen repair and battery replacement. Quick and friendly service. Would trust with future repairs.
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January 2024 by Terranova
Came for a car battery yesterday and was extremely grateful they were able to install my car battery in -20 weather I had to pay an extra fee but with as cold as it was I understand. I can’t imagine being upset when I got a fast install with as low weather as it was.
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January 2024 by mike mickelson
They charge to install a battery when it is cold out !
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January 2024 by Phil Gustafson
The battery appears to be a good product and the convenience of their service is helpful. I purchased the battery in advance online and selected the free installation option. However, when I arrived I was informed that store policy required a $40 cold weather installation fee, since the temperature was below 32F (the temperature was 27F and sunny, no wind). This fee was discounted to $20, and billed as a Premium Auto Installation Kit (for which none of the additional advertised premium installation services were performed). There is nothing stated on the website that indicates a cold weather installation fee of this type would be charged, and the employee offered that I can "come back when it is warmer". This hidden fee is something I have never encountered at a BatteriesPlus, and creates a dishonest feeling from the employee and from the store's policies towards the customer. I do not see how this is a good policy for the reputation of this store.
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January 2024 by Jess “Hypno” G
An honest, hard working team works here...
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December 2023 by Russ Tilsner
Not only did the Batteries Plus have the special battery required for my Silverado, but Colton installed it for me, in the parking lot, in 28 degree weather, AND in the dark. Top Shelf service!
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December 2023 by steffon nowicki
The tech that worked on my phone went above and beyond any expectations in kindness, consideration, efficiency, and quality. I forgot his name unfortunately but I really hope this finds its way toward recognizing this individual as an outstanding employee. It was a pleasure doing service with Batteries plus and can expect my return because of him.
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December 2023 by Kevin Smith
Every time I go in here I have had above and beyond service. I will go here every time. Today it was Jess who got a battery into my car while juggling customers. He was knowledgeable and extremely helpful. Give him a giant raise!
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December 2023 by Bob Smith
I don't know what it is about Batteries Plus, but they all seem to hire cocky bros whose job is to upsell you if they can. Every one I've been to. Also twice the price of Menards right next door. Only good side is they're never out of stuff, unlike Menards
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October 2023 by Robert Treubert
Had my Note10+ screen fixed here, through my T-MOBILE warranty. Shawn (not sure if i spelled his name right) was great, from hunting down the part needed for my uncommon edition phone, to doing a flawless repair in a timely fashion. Top shelf employee, very good at his job. All in all, very impressive work.
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October 2023 by Alexander Mendenhall
They were nice, however, they completely scratched my expensive watch when replacing the battery on it. On top of that, they also bent the steel mesh bands out of shape AND installed one of the bands on backwards. When I received my watch, the clash could not close because of that. This was very poor craftsmanship, and worse than I could have done as a novice (I have before). I will not be coming back.
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September 2023 by David Sippy
I bought a battery for my home phone. It only lasted about 6 weeks. I went back to ask about a warranty and the guy told me there is none. This battery cost over $23.00. Nice public relations. You think he would have replaced it just to keep a customer as I'm sure he could have sent it back to the manufacturer for a refund. Nice way to keep a customer.
