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April 2021 by Courtney Zwick
I have always gone and loved this place, BUT recently I feel like it had taken a real sales driven approach and been lacking in the details of their service.
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November 2020 by Joyce G.
This location is on the even side of the street heading towards The Cap paper. Wright middle school. Why 5 They seem to have machines that work as opposed to the one across the street that leads to the belt line heading west. Yet, there's no air pump here. Service as equal and on par as all locations. Daily deals available online and via the app. Don't miss out on a Midwest favorite for a reason.
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November 2020 by Elena San Juan Schroeder
Carlos is very attentive to our needs. He makes us feel important and assures us that we are making the right choice. He gave us plenty of time to discuss because he knows that buying a car is a big decision to make as a family.
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September 2020 by Wendy Patterson
staff are friendly, knowledgeable and always take care of me and my car!
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March 2020 by Bernie Stoudt
The best vehicles sold and serviced by the best people
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January 2020 by Mike Casey
Carlos is great. I trust him as he will work to do whatever to make your deal work. Very personable and honest.
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September 2019 by Nic Marie
Purchased a vehicle and I live in Illinois. 2 months later, I was still figuring out how to get the vehicle titled and pay taxes. No joke, I spoke to 8 different people at Zimbrick, they referred me to the lien holder, to the Secretary of State in Illinois. Finally, someone at SOS in Illinois in Springfield made an exception and titled the vehicle without the actual paper title.
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July 2019 by Marta Cherinet
your customer service is excellent I always happy been their all time .Thanks
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June 2019 by Lan Lam
Want to thank Gregg Butler for the best car buying experience I have ever had. I would recommend any car buyer to visit Gregg/Zimbrick. He took a moment to understand my needs then provided me with the information I requested along with pricing in a direct and transparent manner, which went a long way in earning my trust that there would be no surprises when it came to making the purchase. Gregg most definitely defines what I consider to be a modern car buying experience, not the old school run around that many come to expect with car purchases. And I got a great price due to the birthday sale. Thanks again Gregg!
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January 2019 by Denyse Udelhoven
Ben Charles In the service department was very helpful and knowledgeable, Went above and beyond in customer care.
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November 2018 by Gerald Warren
This is the second car we have bought from here. James Skolaski is absolutely amazing to work with!
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August 2018 by Stacey L.
Very small for a Kwik Trip, but handy if you're heading north and don't want to have to cross Fish Hatch to go to the KT on the other side. I stopped in to grab a couple of bags of ice for a cooler. The store is cleaner on the inside than the outside appearance might suggest - the parking lot is a little older and worse for wear. The cashier was polite enough, but didn't give the standard friendly KT greeting or expand beyond a basic thank you. Totally adequate service, but not what you usually get at the Kwik Trip chain. It is open an hour later than the KT across the street, so if you need a late-night fill-up they've got you until 11. If you need more from the convenience-store side of things, the larger location across the street is probably a better bet.
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July 2018 by Stephanie Abram
Buying a used car can be nerve wracking and a little scary, especially if it's your very first time! Fred at Zimbrick Used on Fish Hatch was great to work with and made my 18 year old's first car-buying experience a smooth one. Many years ago I bought my first car from Zimbrick and I'm pleased my son is carrying on the tradition.
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June 2018 by Mary K. Jensen
I think the service department is a big lying sack of crap. I drove in with my rearview mirror dangling and they refused to reattach because the weather is too hot and the repair will not hold. I should come back when it is under 80 degrees. It is the begginnig of jul with temps in the 80's and 90's forecasted for the next 10 days. Also what do they do in hot climates? Drive around without rearview mirrors? I drive a buick they sold and now refuse to fix. After refusing to fix and saying even if they did they would charge "a mint", they had me back out their garage to leave.