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October 2023 by Beril Bilgi
If you are an international student, I wouldn't recommend this bank, especially this branch. Because of their banker's wrong direction, my account is closed and I'm not able to get my money back inside of my account. It already spent 1 month (i think it shouldn't last that long..) and they are rejecting to give my OWN money. I will go back to my country after 3 days and probably won't come back to US, but I still didn't receive my money.I'm sorry for saying that but regarding to my experiences, if you are not a citizen, they are not helpful even if its their own bankers fault.
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September 2023 by Annie Mao
Friendly people, but what is the point of making appointments for clients when people are just free to walk in and take your appointment time? Seriously
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May 2023 by Difei Kang
If they ever try to sell you their JP morgan investment account, just don't buy into it. Charged me $50 a month and was down 10% when my own account, which I put together in less than 30 mintues, was able to be down only by 5%. All they got for this poor perforance is that the market flucuates and blaming me that I don't know what I am talking about. It has been halirous to see how the investment manager trying to act smart and became passive-aggressive and saracastic after I told him I am pulling my funds. At least, I was able to get all of my money out, and that is probably the only positive thing I can say about their investment team.
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November 2022 by Brenna Paul
I come about once a week to make a cash deposit and other odd needs and everyone is so helpful, especially Eli
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August 2022 by CMDR Conner
Always quick and friendly, they keep regular business hours which make it hard for people that work for a living to get to before they close.
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July 2022 by Lucy Liu
Clerk was inexperienced and caused all my accounts to be locked due to mishandled paperwork. Took lots of phone calls and in person trips to get that fixed. Also had a long wait even when there’s reservation in advance. Try other Chase branches if possible
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July 2022 by Ramey Knecht
The people that work here are very friendly and are always helpful. Even on busy market mornings, the staff is wonderful while you wait for them to complete transactions.
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June 2022 by Sharon Scott
Very friendly and helpful staff who went above and beyond to offer great customer service.
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May 2022 by Jon B.
Came into the store last month to file a stop payment request and file a dispute. They filed the dispute but did not file the stop payment request and didn't tell me it cost $30. Now I'm dead broke and waiting on another claim. Middle age balding man was incredibly rude. Brenda in claims department said, "what are you 20 years old, be polite" after I told her not to interrupt me.
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January 2022 by Jax Teller
Staff is not helpful. Waited here for 1 hour . The lady who came after me was helped but nobody took care of me that was my line . That was so rude . No longer wanna be customer of this bank . They should take care of the staff before hire .
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May 2021 by David Schwab
Chase Bank is funding climate meltdown by backing Enbridge Line 3, the tar sands pipeline that is being built through indigenous sacred lands in the upper Midwest. Move your money out of Chase and put it in a credit union that actually cares about our future.
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May 2021 by Josiah Wampfler
Stop funding of Line 3! You're killing our world
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May 2021 by Travis Gosse
Chase Bank is funding the construction of Line 3 in northern Minnesota in violation of treaties with the Ojibwe, whose water will be poisoned when this pipeline inevitably leaks. Keep oil in the ground, don't bank with Chase
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May 2021 by GT G
I won't use Chase. They spread PR about how they will address climate change, but they are major investors in fossil fuel extraction, including Line 3, an assault on Wisconsin and the rights of indigenous people.
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May 2021 by Marc Rosenthal
Stop funding line 3For my childrenFor all our childrenFor the future of our planet
