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May 2022 by Jeni B.
My experience was really good! Since I was early ine of the sales lady got me stared on looking at samples(sorry I can't remember your name) but you were awesome. My sales man Grant was very helpful and didn't push things onto me. I said I want this no samples I know what I want. Installation guy (sorry didn't catch the name) awesome guy)!! & awesone job!! On time did the job & he was on his way to the next job!! This dude needs a raise!! I gave it 4 because there was a big lag of communication on getting some one here. But over all. I will remeber this awesome opportunity to get really good carpet! Highly recommend. Sorry so long!!
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November 2019 by Michelle D.
Roxanne is AMAZING to work with! She went above and beyond when a situation we had needed to be resolved.
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October 2019 by
Very well Staci at Coyle Carpet assisted with every step of the process. She is so knowledgeable and competent. Answered texts, emails, and phone calls promptly. The delivery men were friendly and efficient. Dave installed the flooring and really paid attention to detail and installation. The entire experience from the product purchasing, quote estimate, delivery and installation went very smoothly. I love my new floor.
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March 2019 by James w.
petty ripoff artists Should have read the Yelp reviews before even walking in their door. These guys purposely round up all their estimates then tell you they have to make them that large to allow for the carpet size. Total BS. Shoddy installation is just icing on the cake. Ironic that they were offering free installation for their anniversary year only to rip you off on the measurements to make up for it. If you are dead set on using these guys (and I cannot imagine why you would) make sure you agree with measurements beforehand. They even left all their "extra" in our basement to just show us what asshats they are. See photo.
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March 2019 by
Kevin came promptly at the appointed time. He was very knowledgeable and extremely helpful in carpet selection. He recommended a few carpets for the area that we wanted and was very helpful in feedback in what would look good in that room. The installers came promptly to install it and a tile was accidently broken by the fireplace during installation. They quickly fixed it and the manager called me along with coming to look at the repair. What impressed me was the courtesy which was extended to me by the team and Hubie during this entire process, great old fashioned service. I'd highly recommend them and won't hesitate to call when we need more flooring.
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January 2019 by Dawn C.
After working with many different contractors, handymen, and others in the building trade since 5/18; I have reached a streetwise decision! Coyle is one of the best companies to work with. They carry many lines and brands in carpet, flooring, tile and cabinetry. There sale staff is knowledgeable and have the patience of a saint. The installers in all areas are the best. We had a backsplash installed and it is wonderful. Carpeting Installed, and it to went without a hitch. The cabinets for the kitchen are beautiful. I made a mistake and had my contractor do the installation. BIG Mistake. Home remodeling or building is very stressful. Take a recommendation from someone who has now seen it all. If you work with Coyle trust them. In the long run you will be happy (Nina you are the best)!
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June 2018 by Heather T.
The carpet was installed wrong, so they had to fix it. It took a long time to get resolved. We had also tried to have backsplash installed and ordered it around the same time as the original carpet order. They did not order the backsplash and would not respond to our messages. We eventually had to go somewhere else since they would not let us know what was going on. I will never go with them again. Their customer service leaves much to be desired.
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February 2018 by
They did an excellent job! I will definitely recommend them and absolutely use them, again.
